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Published: Mar 1, 2017

IMPORTANT: Amendments to the ACFI Classification Principles – 01 March 2017

Following consultation with the sector, the government is implementing changes to the ACFI announced in the 2015-16 Mid-Year Economic and Fiscal Outlook (MYEFO) measure, Aged Care Provider Funding – improved compliance.

To implement some of the changes, the following amendments have been made to the Classification Principles 2014 (the Principles), effective from 1 March 2017:

• The department will be able to take into account the manner in which care was provided, and the qualifications of the person providing the treatment in determining the level of care that a care recipient needs.
• A fee of $375 (GST exclusive) per ACFI question will be charged for a request for reconsideration of an ACFI review decision.

Read more:

Amendments to the ACFI Classification Principles – 1 March 2017

Amendments to ACFI – 1 March 2017

Basic Subsidy Amount (Aged Care Funding Instrument)

ACFI request for reconsideration template (.pdf)

Published: Feb 28, 2017

Update to ACFI User Guide

The latest ACFI User Guide published on 9 December 2016 has been updated to address minor editorial errors.

View the latest version of the ACFI User Guide here:

Updated: 28 February 2017 – ACFI User Guide 2017 (.pdf)

FAQ’s have has also been published on the changes to ACFI 12.4: Complex Health Care Pain Management Questions:

Frequently Asked Questions – Changes to ACFI 12.4: Complex Health Care Pain Management Questions

Published: Feb 27, 2017

Older Australians to have more say in delivery of home care services

Released: 27 February 2017

The Minister for Aged Care, Ken Wyatt, AM, MP, today launched Increasing Choice in Home Care, which gives consumers more choice in home care services – such as personal care, nursing and social support – to suit their individual needs.

Mr Wyatt said the major reform will improve the way services are delivered to older people in their homes.

“Changes to Home Care Packages, starting today, mean that funding for home care will – for the first time – follow the consumer, not the provider,” he said

“This major change allows older Australians to direct funding to the provider of their choice to meet their particular needs.

“If their care needs are not being met they can change providers more easily.

“This will result in service providers offering more flexible, personalised services that put older people and their families at the centre of the delivery of high-quality, innovative home care.”

Read more:

Older Australians to have more say in delivery of home care services (.pdf)

Published: Feb 23, 2017

New flexible aged care places help older Australians stay at home for longer

Released: 23 February 2017

Thousands of Australians will benefit from an innovative new form of flexible aged care that will help older people remain in their own homes for longer after injury or illness.

The Minister for Aged Care, Ken Wyatt AM, MP, today announced 475 Short-Term Restorative Care places with an estimated total expenditure of up to $34.7 million a year.

The new places are part of the 2016-17 Aged Care Approvals Round (ACAR).

Mr Wyatt said: “The new short-term restorative care places aim to help people, who are experiencing illness or who have suffered an injury, from prematurely entering residential aged care.”

Read more:

New flexible aged care places help older Australians stay at home for longer (.pdf)

Published: Feb 22, 2017

Information for Aged Care Providers – Issue #2017/02

The Department of Health has released a new edition of its ‘Information for Aged Care Providers’ newsletter.

Read more:

Information for Aged Care Providers – Issue #2017/02 (.pdf)

Published: Feb 17, 2017

Advocacy in Aged Care Takes a Step Forward

Released: 17 February 2017

A nationally consistent approach to the delivery of aged care advocacy services to help those ‘lost in the system’ is a step closer with the development of the draft National Aged Care Advocacy Framework and today’s opening of the National Aged Care Advocacy Program funding round.

The Minister for Aged Care, Ken Wyatt AM, MP, said feedback from the aged care sector is helping to shape how advocacy services can better empower people to exercise choice and control within the aged care system.

“Consumers increasingly have more choice and a greater say over how they access aged care services,” Minister Wyatt said.

“Advocacy providers work one-on-one with older people and their families, particularly the more vulnerable groups in our community, to help them understand their aged care options so they can make informed choices.

Read more:

Advocacy in Aged Care Takes a Step Forward (.pdf)

Published: Feb 9, 2017

ACFA report on access to care for supported residents now available

The Aged Care Financing Authority (ACFA) was asked by government to provide advice on cost neutral mechanisms to ensure access to care for supported residents. This included reviewing the efficiency, effectiveness and appropriate level of the:
• supported resident ratio for each aged care planning region
• 25 per cent discount applied to the maximum accommodation supplement amount where a service does not provide more than 40 per cent of its eligible care recipient days to supported residents.

Read more:

ACFA report on access to care for supported residents now available

Report on access to care for supported residents – January 2017 (.pdf)

DoH – Report on access to care for supported residents – January 2017

Published: Feb 8, 2017

Australia’s First National Rural Health Commissioner: The Champion of Regional and Rural Health Reform

8 February 2017

Australia’s first National Rural Health Commissioner will be an independent and high-profile advocate for regional, rural and remote health.

The Assistant Minister for Health, Dr David Gillespie, will introduce the Health Insurance Amendment (National Rural Health Commissioner) Bill 2017 into the House of Representatives to establish the role of the Commissioner as part of important reforms to regional and rural health in Australia.

The Commissioner will be established as a statutory officer holder under the Health Insurance Act 1973.

“The people of regional, rural and remote Australia are the heart and soul of our country, but their health outcomes are often diminished due to their remoteness and reduced access to health services,” Minister Gillespie said.

Read more:

Australia’s First National Rural Health Commissioner: The Champion of Regional and Rural Health Reform (.pdf)

Published: Feb 6, 2017

IMPORTANT: Incorrect Information Provided by Medicare

We have now heard of several cases where users have submitted ACFI records to Medicare that have been processed and then marked as ‘Rejected’. On calling and speaking to staff at Medicare they have been informed that their software i.e. Manad Plus, has an issue or their software is not updated with the new 1 Jan ACFI changes.

This is not correct! Manad Plus has been updated and passed all testing with Medicare for submitting ACFI appraisals with the new 1-Jan-2017 business rules.

When sending ACFI appraisals you need to correctly select the ACFI Schema based on when the payment date will commence. Therefore, if you have ACFI records where the payment will commence from Dec-16 you need to use Schema A, if payment is to commence from 1 Jan-17 onward then you need to submit using Schema B rules.

If you are unsure then please check the software Release Notes published with the last update and if you are still unsure then contact the Help Desk for clarification, 1300 62 62 32 or support@manad.com.au.

Published: Feb 3, 2017

Information for Aged Care Providers – Issue #2017/01

The Department of Health has released a new edition of its ‘Information for Aged Care Providers’ newsletter.

Read more:

Information for Aged Care Providers – Issue #2017/01 (.pdf)

Published: Feb 1, 2017

AACQA Quality Standard Newsletter – February 2017

The Australian Aged Care Quality Agency has released the February 2017 issue of their ‘Quality Standard’ newsletter.

Read more:

Quality Standard – February 2017 (.pdf)

Australian Aged Care Quality Agency

Published: Jan 30, 2017

Future Leaders Communiqué – January 2017

The Victorian Institute of Forensic Medicine who produce the Residential Aged Care Communiqué have now released a new edition.

The Future Leaders Communiqué is an electronic publication containing narrative case reports about lessons learned from Coroners’ investigations into preventable deaths. These articles are written by health care graduates with a fresh take on current matters.

Read more:

Future Leaders Communiqué, Volume 2, Issue 1 – January 2017 (.pdf)

Published: Jan 28, 2017

Happy Chinese New Year – 2017!

Saturday, January 28 was Chinese New Year.

2017 Is a ‘Fire’ Rooster Year

In Chinese astrology, each zodiac year is not just associated with an animal sign, but also one of five elements: Gold (Metal), Wood, Water, Fire, or Earth.

The 12 zodiac animals are: Rat, Ox, Tiger, Rabbit, Dragon, Snake, Horse, Goat, Monkey, Rooster, Dog, and Pig.

Rooster Years of Birth: 1945, 1957, 1969, 1981, 1993, 2005, 2017

Roosters: Honest, energetic, intelligent, flamboyant, flexible, diverse, confident.

The Luckiest Things for Roosters

  • Lucky numbers: 5, 7, and 8
  • Lucky days: the 4th and 26th of any Chinese lunar month
  • Lucky colors: gold, brown, and yellow
  • Lucky flowers: gladiola, cockscomb
  • Lucky directions: south, southeast
  • Lucky months: the 2nd, 5th, and 11th Chinese lunar months.

Things That Roosters Should Avoid

  • Unlucky color: red
  • Unlucky numbers: 1, 3, and 9
  • Unlucky direction: east
  • Unlucky months: the 3rd, 9th, and 12th Chinese lunar months

Published: Jan 24, 2017

$8.5 Million in Additional Funding for Aged Care Services in Regional, Rural and Remote Australia

Released: 24 January 2017

Targeted, flexible and tailored services for older Australians—no matter where they live—are at the heart of the Australian Government’s aged care services reforms.
The Assistant Minister for Health and Aged Care, Ken Wyatt AM, MP today announced more than $8.5 million in additional funding for the Multi-Purpose Services (MPS) Program for aged care in regional, rural and remote communities.
“Australia’s population is ageing rapidly so it’s imperative that we structure our aged care system so it is flexible, provides greater choice, is people-centred and sustainable,” Minister Wyatt said.

Read more:

$8.5 Million in Additional Funding for Aged Care Services in Regional, Rural and Remote Australia (.pdf)

Published: Jan 17, 2017

Welcome to 2017!

Welcome to 2017, we hope you had a great Christmas and New Year period.

The year has begun and we are already half way through the first month…and are going to have yet another new Aged Care Minister!

We now have almost all our staff back-on-deck as I’m sure many of you do too. So if you have any questions you didn’t get around to asking at the end of last year then please get in touch 1300 62 62 32.

Published: Jan 13, 2017

The Hon. Sussan Ley MP Resigns

Media Statement – 13 Jan

Today I have made a personal decision to resign as Minister for Health, Aged Care and Sport in the Turnbull government.

This morning I submitted the final part of my report into Dr Parkinson’s inquiry into my travel and its compliance with ministerial standards. Similarly, I and my office are complying with the Department of Finance’s review into the travel rules.

I am confident that I have followed the rules, not just regarding entitlements but most importantly the ministerial code of conduct, and I do not object to the material that I have provided being made public.

Read more:

Media Statement – 13 Jan

Published: Jan 5, 2017

AACQA Quality Standard Newsletter – December 2016

The Australian Aged Care Quality Agency has released the December 2016 issue of their ‘Quality Standard’ newsletter.

Read more:

Quality Standard – December 2016 (.pdf)

Published: Dec 23, 2016

2016 Help Desk Satisfaction Rating (98.7%)

Thank you to everyone that continues to let us know we provide great support when you use our help desk. We really appreciate the feedback.

When you call or email it’s nice to hear that our support team of Ash, Melaan, Roshni, Jacquie & Andy are providing you with great support and assistance that you value.

Our 2016 stats are down just slightly on last year (2015: 99%) but still at an impressive 98.7% satisfaction rating!

We know we can always continue to improve our support services so please let us know if you have any suggestions to ensure we continue to provide the best software support in the industry.

Published: Dec 23, 2016

2016 in Review

2016 has been another big year for us.

We have attended several conferences in states all across Australia showcasing Manad Plus and why it is the leading software application on the market.

We have also welcomed several new clients who have implemented Manad Plus into their organisation.

This year we will have deployed x3 new version releases (5.4 will be out very soon). These releases have incorporated several ‘all new’ features as well as enhancements to existing features and many client suggestions/requests.

Published: Dec 23, 2016

Manad Plus Holiday Help Desk Hours

The Manad Plus Help Desk support team will be working over the holiday season; however, they’ll be taking a well-deserved break on the following 3 days:

– Monday December 26th – Closed
– Tuesday December 27th- Closed
– Monday January 2nd – Closed

During this time if you have any questions/issues please email support@manad.com.au or leave a message on our answering machine (1300 62 62 32) and someone will respond to you as soon as possible.

Remember you can always use the self-help tools for assistance. If using version 4 they are located in User Options > Tip Sheets or if using version 5, go to: Help > Help Centre.