In Case You Missed It – Below are links to recent articles on Aged Care and Healthcare that may be of interest:

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AAA – Providers told to ‘up their game’ on customer service

AAA – Physios call on minister to improve services to residents

AAA – Empowered staff the key to sector innovation: Report

ACG – Nurses, carers and health care professionals cry-out over fears of future penalty cuts

TWS – Law firm advertises class action against Aveo

AAG – Commission knocks back bid for more flexible part-time contracts

AAG – OPAN wins tender to run national advocacy program

ACG – Young Australians ‘Get Into’ aged care thanks to new pilot program

ACG – Graffiti and street art tour teaches seniors how to ‘Grow Bold’

TWS – KPMG survey: up to 80% of aged care providers fail to answer potential customer calls