Code of Conduct for Aged Care – are you and your workers ready?

As providers are aware, the new Code of Conduct which applies to approved providers, their governing persons and aged care workers (including subcontracted workers), commences on 1 December this year.

While elements of the Code reflect the Aged Care Quality Standards, in Russell Kennedy’s opinion, providers should not underestimate the impact of the Code. The Code gives the Commission new powers, including to take action against individual aged care workers, managers and board members. We also, anticipate it will be used by unhappy consumers and their families as an additional tool in their complaints, whether about the provider or a particular staff member.