This report includes information, data and insights into how aged care providers performed in Quarter 3 (Q3) 2023. Q3 covers the period from 1 January to 31 March 2023.
The report uses information collected by the Aged Care Safety and Quality Commission.
Most frequently cited requirements where non-compliance was found
1. 3a: Safe and effective personal and clinical care
2. 8c: Effective governance systems
3. 8d: Risk management systems and practices
4. 3b: High impact or high prevalence risks managed effectively
5. 7a: Number and mix of workforce
Most common complaint issues
1. Medication administration and management
2. Personal and oral hygiene
3. Personnel – number/sufficiency
4. Representative/family consultation and communication
5. Falls prevention and post fall management
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