Published: September 21, 2022
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Important update – New residential aged care quality indicators

We are supporting quality improvement and better health outcomes for older Australians in residential aged care by introducing additional quality indicators.

The new quality indicators to be included in the National Aged Care Mandatory Quality Indicator Program (QI Program) are:

• activities of daily living
• incontinence care
• hospitalisation
• workforce
• consumer experience
• quality of life.

Detailed guidance and resources will be available by 1 October 2022 to support residential aged care providers with enhanced monitoring and reporting to drive quality improvement and greater transparency.

Residential aged care providers should collect the new quality indicators as a routine part of quality care, prior to mandatory collection from 1 April 2023 and reporting to the department by 21 July 2023.

Read more:

Important update – New residential aged care quality indicators

QI Program website

DRAFT – National Aged Care Mandatory Quality Indicator Program Manual 3.0 – Part A (.pdf)

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