Thank you for your patience while we resolved a data transmission issue between Services Australia and the department.

The issue has now been fixed and the Star Ratings provider preview has resumed. We encourage residential aged care providers to log in to GPMS to preview your Star Ratings before 7 December.

The data transmission issue also meant care minutes targets published on our website for some aged care services were out by a small margin. The majority of care minutes targets have changed by less than 1 minute. This issue has not impacted funding.

Read more:

Issue resolved: Star Ratings provider preview and care minutes targets