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Published: November 23, 2022
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Aged Care Quality Bulletin #47 – November 2022

In this edition:

• Commissioner’s message
• Update on sector reforms commencing 1 December
• New Star Ratings for residential aged care
• Governing for Reform in Aged Care program – podcast series available
• Quality and safety in home services – risk in focus: management of package funds
• Quality improvement initiative improves antibiotic use
• New financial and prudential regulatory insights series
• Improving food and nutrition in residential aged care
• Five new Alis modules now available
• Applications open for Aged Care Registered Nurses’ Payment
• New and updated Commission resources

Read more:

Aged Care Quality Bulletin #47 – November 2022

Published: November 22, 2022
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Code of Conduct for Aged Care – are you and your workers ready?

As providers are aware, the new Code of Conduct which applies to approved providers, their governing persons and aged care workers (including subcontracted workers), commences on 1 December this year.

While elements of the Code reflect the Aged Care Quality Standards, in Russell Kennedy’s opinion, providers should not underestimate the impact of the Code. The Code gives the Commission new powers, including to take action against individual aged care workers, managers and board members. We also, anticipate it will be used by unhappy consumers and their families as an additional tool in their complaints, whether about the provider or a particular staff member.

Read more:

Code of Conduct for Aged Care – are you and your workers ready?

Published: November 22, 2022
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Your Aged Care Update #28

News about the reforms:

• The new Code of Conduct for Aged Care starts 1 December
• Star Ratings provider manual now available
• Preparing for the Serious Incident Response Scheme: My Aged Care Service and Support portal
• Aged Care reform webinar series available for viewing
• Strengthening provider governance – new notification form for approved providers

Other news:

• Webinar: Translating and interpreting services for aged care providers

For residential care providers:

• Services Australia webinar: Residential aged care funding reform

For home care providers:

• Webinar: Upcoming Home Care Packages pricing changes
• Home Care Packages pricing update for January 2023

Read more:

Your Aged Care Update newsletter – Issue #2022/28 (.pdf)

Published: November 18, 2022
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Reducing admin and manager costs for aged care at home

The Albanese Labor Government has taken significant steps to ensure Australians will no longer be charged excessive administrative and management costs as part of their Home Care Packages.

From 1 January 2023, care management and package management charges will be capped at 20 per cent and 15 per cent of the respective package levels.

This means more package funds will be available to meet the care needs of older Australians.

The Albanese Government is also banning exit fees, improving provider choice for care recipients, while stopping providers from charging separate brokerage and subcontracting fees in the program.

More than 37,000 older Australians will no longer be charged for changing service providers or exiting the program.

Read more:

Reducing admin and manager costs for aged care at home

Published: November 15, 2022
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Your Aged Care Update #27

News about the reforms:

• Consultation closing soon: Revised Aged Care Quality Standards
• Webinar: Reporting under the SIRS for home services
• Permanent closure of the AN-ACC Funding Helpdesk
• 24/7 registered nurse supplement and AN-ACC subsidy increase
• Webinar: Quarterly Financial Report – Quarter 2
• Monthly Care Statements: Pilot Program update

Other news:

• Providers: Update your profile on My Aged Care with supporting information
• World Antimicrobial Awareness Week 2022
• Webinar: Art and dance therapy programs with older adults
• New Multi-Purpose Services in NSW, SA and Qld
• Webinar: Improving respite care for people with dementia and their carers grant opportunity

For residential care providers:

• Changes to social leave claiming
• Residential aged care facilities to supply continence products

For home care providers:

• HCP Program Assurance Community of Practice: Live chat session
• Updated Home Care Package pricing report
• Expanded access to urgent GEAT for Home Care Package recipients
• Webinar: Reforming in-home aged care update

Read more:

Your Aged Care Update newsletter – Issue #2022/27 (.pdf)

Published: November 14, 2022
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Published: November 11, 2022
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Aged Care sector pay increase – what providers need to know

On 4 November 2022, the Full Bench of the Fair Work Commission (Commission) published its decision that it was satisfied that a 15% interim increase in minimum wages for direct aged care workers covered by the Aged Care Award 2010, Nurses Award 2020 and Social, Community, Home Care and Disability Services Industry Award 2010 (Awards) is ‘plainly justified by work value reasons.’

This decision dealt with three applications made under section 158 of the Fair Work Act 2009 (Cth) (Fair Work Act) to vary the Awards to increase the minimum wages of aged care sector workers by 25%.

Under the Fair Work Act the Commission may make a variation to achieve modern award objectives if it is satisfied that the variation is justified by work value reasons. Work value reasons are reasons justifying the amount that employees should be paid for doing a certain kind of work.

To determine whether an increase is justified, the Commission considered in detail the nature of the work in the aged care sector, the skills and responsibility involved and the conditions under which the work is done. Based on expert evidence, the Commission preliminarily accepted a number of propositions about the influence of gender biased assumptions on the valuation of work in the aged care sector. The Commission also concluded that the work undertaken by RNs, ENs and Certificate III PCWs in residential aged care had changed significantly in the past two decades, which justified an increase in minimum wages for these classifications.

You can read the full decision here.

Read more:

Aged Care sector pay increase – what providers need to know

Fair Work Decision (.pdf)

Published: November 9, 2022
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Aged care 24/7 registered nurse requirement

From 1 July 2023, approved residential aged care services must have a registered nurse (RN) onsite and on duty 24 hours a day, 7 days a week and report monthly on all periods of 30 minutes or more where an RN is not onsite and on duty.

Exemptions

Residential aged care services with 30 or less approved beds in Modified Monash Model (MMM) 5–7 locations are eligible for a one-off 12-month exemption from the 24/7 RN requirement. Services must agree to the exemption and sign a statement that they have suitable care arrangements in place for when they do not have an RN onsite. Services can choose to opt out of the exemption.

Funding supplement

Residential aged care services with 60 residents or less (based on occupied beds) are eligible for a funding supplement to employ extra RNs to deliver 24/7 RN care.

Services with more than 60 residents do not receive the supplement, because their existing AN-ACC funding is sufficient to provide for 24/7 RN care.

Read more:

Care minutes and 24/7 nursing requirements guide (.pdf)

24/7 registered nurse supplement for residential aged care

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