Published: December 22, 2017
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1 January 2018 Rate Updates

The Department of Health (DoH) has released the new 1 Jan 2018 rate updates.

We have prepared an update file (5.5.12220.0) which contains the new rates and will push this out to your server so this can be run as per your usual update process. The file will be available for Version 5 users to run on Wednesday 27th December.

Version 4 users, we will start manually running the v4 file as per our previous rate update process. This will commence from 2nd Jan.

NOTE:

• Maximum Permissible Interest Rate (MPIR) will increase from 5.70% to 5.72% for the period of 1 January to 31 March 2018.

• The Base Interest Rate (BIR) remains unchanged at 3.75%.

Read more:

Schedule of Fees and Charges for Residential and Home Care From 1 January 2018 (.pdf)

Schedule of Fees and Charges for Pre 1 July 2014 Residents from 1 January 2018 (.pdf)

Published: December 22, 2017
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Manad Plus Holiday Help Desk Hours (2017/2018)

The Manad Plus Help Desk support team will be working over the holiday season; however, they’ll be taking a well-deserved break on the following 3 days:

• Monday December 25th – Closed

• Tuesday December 26th – Closed

• Monday January 1st – Closed

During this time if you have any questions/issues please email support@manad.com.au or leave a message on our answering machine (1300 62 62 32) and someone will respond to you as soon as possible.

Remember you can always use the self-help tools for assistance. If you’re using version 5, go to: Help > Help Centre. If you’re still using version 4 they are located in User Options > Tip Sheets.

Published: December 22, 2017
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Merry Christmas & Happy New Year

From all the staff at Management Advantage, we would like to wish you a Merry Christmas and a safe and Happy New Year.

Thank you for your continued support in 2017 and we look forward to working with you all as we continue to develop Manad Plus, Manad Plus (Finance) and the Manad Plus Mobile App even further in 2018.

Published: December 21, 2017
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Schedules of Fees and Charges (1 January 2018) update to Maximum Permissible Interest Rate

The Maximum Permissible Interest Rate (MPIR) applicable to accommodation prices and to refund periods for refundable deposit balances and accommodation bond balances will increase from 5.70% to 5.72% for the period of 1 January to 31 March 2018.

The Base Interest Rate remains unchanged at 3.75%.

Read more:

Schedules of Fees and Charges (1 January 2018) update to Maximum Permissible Interest Rate

Schedule of Fees and Charges for Residential and Home Care From 1 January 2018 (.pdf)

Schedule of Fees and Charges for Pre 1 July 2014 Residents from 1 January 2018 (.pdf)

Published: December 15, 2017
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End of year reminders from DHS

Christmas period operational hours – DHS will be open and processing payments except for public holidays.

DHS will be closed on:

• Monday 25 to Wednesday 27 December 2017

• Monday 1 January 2018

Read more:

End of year reminders from DHS

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Management Advantage Pty Ltd
Suite 2, 430 Rae Street
Fitzroy North
VIC 3068
1300 62 62 32
info@manad.com.au

Support

1300 62 62 32 support@manad.com.au