Month: August 2019

We have commenced an integration with the PainChek app.

The integration will allow you to enable PainChek to access your Client list as well as insert data from their app into your Manad Plus database as a ‘PainChek’ Risk Scale.

This will then be available with all your other Care Documents.

Read more:

PainChek

Rolling out PainChek to every aged care facility across the country

$5 Million for Australian Innovation to Reduce Dementia Pain (.pdf)

Contact Details:

If you are intersted in using PainChek within your home then please contact.

? David Allsopp (Head of Business Development ANZ)

☎ +61 450 132 834

? david.allsopp@painchek.com

Community forums are another way that members of the public can engage with the Commission. Forums are taking place in a number of locations around the country.

The forums are an opportunity for members of the public to hear about the work of the Commission and to offer their ideas on the challenges and strengths of aged care. This will also be a chance for anyone to propose ideas for improvement.

Brisbane Community Forum – Monday 19 August 2019

• Location: Brisbane Convention & Exhibition Centre, Cnr Merivale & Glenelg Streets, South Brisbane, QLD 4101
• Date: Monday, 19 August 2019
• Time: 9:30am to midday

Rockhampton Community Forum – Tuesday 20 August 2019

• Location: Callaghan Park Functions and Events Centre, Reaney Street, Rockhampton, QLD 4701
• Date: Tuesday, 20 August 2019
• Time: 9:30am to midday

Read more:

Community Forums

In Case You Missed It – Below are links to recent articles on Aged Care and Healthcare that may be of interest:

Aged home owner didn’t know about closure

Regulators may have ignored “red flags”: Aged Care Royal Commission

Aged care royal commission told staff were threatened during evacuation of Earle Haven nursing home

Flu shots to be mandatory for hospital staff in high-risk roles

Aged care subcontractor demanded $3m a day before sudden shutdown

Staff sexually abused, hit aged residents

Catastrophe warning: Aged care assessors in the dark, inquiry told

Aged provider ‘should have gone in 2017’

Carers wore thongs, had dirty hands, ‘called me a b—g’, woman tells hearing

RC hears conflicting reports about Earle Haven closure

Experts share evidence on how to care and lead with empathy, compassion

Australian Medical Association assesses My Health Record’s success so far

ROYAL COMMISSION: “It was quite a fraught day”

Aged care facility more concerned about identity of whistleblower than improving care

Commissioner ‘disturbed’ aged care abuse only acted on after media reports

Chemical and physical restraints were used before aged care home shut

Morrison Government faces backlog of problems

Pet-friendly aged care ticks both economic and health boxes

Aged care workers speak to Royal Commission in Adelaide

Report shows almost all facilities failed review audit

The Aged Care Royal Commission hears recommendations are ignored and elderly at risk

RC hears about gaps in compliance processes

Inquiry highlights siloed approach to regulation

Aged care resident says we have rights

ROYAL COMMISSION: Lacking regulation and inadequate Government action

Aged care workers under too much pressure

Questions raised over survey’s dire predictions of aged-care employment

Aged care residents’ nutrition a ‘false sense of security’

For the period of 1 July 2019 to 1 September 2019, assessment contacts (unless determined by matters as above) will focus on:

• Standard 1 – Consumer dignity and choice; and/or
• Standard 6 – Feedback and complaints.

Read more:

Focus of unannounced assessment contacts from 1 July 2019

At the start of an assessment contact, assessment teams will ask a series of questions to determine the focus of the assessment contact and to identify key areas of risk.

1. Have there been any adverse findings by another regulatory agency or oversight body in the last 12 months? (e.g. Healthcare complaints commission or similar, Food safety authority, Workcover, etc).
2. What trends do your complaints data show you?
3. How many consumers are receiving pressure area care?
4. Have there been any medication incidents in the past 6 months where a consumer required hospitalisation or attention by a medical officer?
5. How many consumers have had falls and required medical attention in the past 3 months?
6. How many consumers at the service are currently receiving psychotropic medications? (To be captured as a rate or percent of total consumers at the service.) How many consumers are restrained in order to manage risks to themselves or others at the service? (To be captured as a rate or percent of total consumers at the service.)
7. Can you tell me about incidents in the past 6 months where a consumer or staff member has required medical attention as a result of challenging behaviour from a consumer?

Read more:

Assessment contact risk screening questions

The department is seeking information from Commonwealth Home Support Programme providers regarding aspects of their current and planned service delivery. This information will be used to inform the design and development of the CHSP over the 2020 – 2022 extension period and beyond.

Important dates:

A link to the survey will be sent via email to all CHSP service providers from 14 August 2019. The survey will close on 2 September 2019.

Read more:

Provider survey – Future design of CHSP

The Department of Human Services (DHS) has identified an error with the payment of home care subsidy and supplements impacting the July 2019 claim.

The issue was identified early and only impacts services that lodged their claims for July between 1 and 4 August 2019. These services have received a reduced rate of home care subsidy and supplements for the month of July 2019 and we apologise for the inconvenience caused.

The error has been corrected and impacted services will automatically be back paid when they lodge their claim for August 2019.

Read more:

Message from DHS: Error with July 2019 claims for some home care package services

The Department of Human Services (DHS) has released the new Aged Care Calculation of your cost of care (SA486) digital form.

Your clients can fill it in online, print and sign it and send it to DHS with their supporting documents. The digital form uses dynamic questions tailored to the customers’ individual circumstances.

For clients who would prefer to use our simplified paper forms, they are as follows:

• Home Care Package Calculation of your cost of care (SA456)
• Residential Aged Care Calculation of your cost of care (SA457)
• Residential Aged Care Property details for Centrelink and DVA customers (SA485)

Read more:

New aged care means assessment forms

Aged Care Calculation of your cost of care form (SA486)

Aged care means tests

The NSW Government has released its discussion paper on proposed reforms to exit entitlements and a cap on recurrent charges in line with its election commitment to do so. You can find the paper here.

The purpose of the discussion paper is to seek feedback from the retirement village sector about the proposed reforms. Submissions on the discussion paper close at 5 pm on 16 August 2019.

The proposed reforms seek to remove any distinction between registered interest holders and non-registered interest holders in the context of exit entitlement payment timeframes and liability for recurrent charges after the resident permanently vacates.

Read more:

NSW Retirement Villages – Proposed reforms to exit entitlement timeframe and recurrent charges cap

The Royal Commission held a public hearing in Brisbane from Monday 5 August 2019 to Friday 9 August 2019.

The public hearing inquired into the regulation of aged care, with a focus on:

• regulation of quality and safety in aged care and how aspects of the current regulatory system operate
• different approaches to regulation, including in other sectors
• how regulation and oversight of quality and safety in aged care could be improved.

Read more:

Transcript – Monday 5 August 2019 (.pdf)

Transcript – Tuesday 6 August 2019 (.pdf)

Transcript – Wednesday 7 August 2019 (.pdf)

Transcript – Thursday 8 August 2019 (.pdf)

Transcript – Friday 9 August 2019 (.pdf)