Month: November 2019

In this issue:

• National Aged Care Mandatory Quality Indicator (QI) Program – public reporting of data
• CHSP ‘grandfathered client’ data upload period ends 11:59pm Friday 8 November 2019

Read more:

Information for the Aged Care Sector – Issue 2019/17 (.pdf)

3 Hearings are currently upcoming:

Mudgee Hearing – Provision of aged care in regional areas

• Date: 4 – 6 November 2019
• Location: Windamere Room, Parklands Resort and Conference Centre, 121 Ulan Road, Mudgee NSW 2850
• Time: 9:30am local time

At this public hearing, the Royal Commission will inquire into the provision of aged care in regional and remote areas, with a focus on:

• the perspective and experience of people who access or are involved in aged care in regional and remote areas
• challenges associated with delivering aged care in regional and remote areas
• models for and approaches to delivering aged care in regional and remote areas, including Multi-Purpose Services.

Hobart Hearing – Aged care operations of selected Approved Providers

At this public hearing, the Royal Commission will inquire into the operations of Southern Cross Care (Tas) Inc, particularly at Glenara Lakes Apartments and Yaraandoo Hostel, and Bupa Aged Care Australia at Bupa South Hobart aged care facility.

• Date: 11 – 15 November 2019
• Location: Derwent Room, Wrest Point, 410 Sandy Bay Rd, Sandy Bay, TAS 7005
• Time: 9:30am local time

Canberra Hearing – Interfaces between the aged care and the health care system

The Canberra hearing will inquire into interfaces between the aged care system and the health care system, including both Commonwealth and state/territory programs.

It will examine whether older people, particularly those living in residential aged care facilities, are able to access the health services they need as they age.

• Date: 9 – 13 December 2019
• Location: The Vibe Hotel, Canberra, 1 Rogan St, Canberra ACT 2609
• Time: 9:30am local time

Read more:

Hearings

A new educational video for service providers has been produced providing information about open disclosure for aged care providers.

The resource is a collaboration between the Commission and online training services provider, Altura Learning.

By watching this video, you will develop an understanding of:

• The principles or elements of open disclosure;
• When open disclosure should be used;
• How to implement open disclosure within your organisation; and
• Why open disclosure is important in aged care services.

Read more:

Open Disclosure – video

In this edition:

• Commissioner message
• Getting to know the Standards – Standard 3, Personal care and clinical care
• Improvements in quality assessment methodology
• Diversity in action
• New video on Open Disclosure
• Understanding the Charter of Aged Care Rights
• Webinar on accountabilities of governing bodies in aged care
• Did you know?
• Accounting and Business Advisory Services now available

Read more:

Aged Care Quality Bulletin #10, Oct 2019

Under the terms and conditions of the CHSP grant agreement, providers must submit an annual CHSP Wellness and Reablement Report to the department.

Providers can complete the 2019 Wellness and Reablement Report via the Citizen Space Portal.

The link to the online reporting template will be sent to providers by mid-late November. If you have not received the link by 21 November 2019, please contact your Funding Arrangement Manager. You will have four weeks to complete the report.

Read more:

2019 Wellness and Reablement Report for CHSP providers