The Minister for Health and Aged Care, Sussan Ley and Assistant Minister for Health and Aged Care, Ken Wyatt AM MP have welcomed the release of the Aged Care Complaints Commissioner’s first annual report today.
Ministers Ley and Wyatt congratulated Commissioner Rae Lamb on the report.
“The report shows that people – consumers, family, carers and loved ones – are speaking up when it comes to concerns about their aged care services and this is a good thing. The Government has been working hard to reform aged care and give consumers greater choice and control over their aged care services,” Minister Ley said.
“I’m pleased to see the results demonstrate that the Commissioner and her team continue to excel. It’s good to see that the overall percentage of complaints relating to aged care remains low, and a testament to the Commissioner’s team that the majority of complaints are finalised in under 30 days,” Minister Wyatt said.