Published: November 22, 2019
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Provide feedback on proposals to clarify additional service fee arrangements in residential aged care

The department is seeking written submissions responding to its
consultation paper on proposed measures to improve clarity around additional service fees charged in residential aged care homes by 17 December 2019.

Have your say by lodging a written submission by email to: agedcarefeesandpayments@health.gov.au

Read more:

Provide feedback on proposals to clarify additional service fee arrangements in residential aged care

Additional service fees in residential aged care

Consultation paper – Additional service fees in residential aged care (.docx)

Published: November 22, 2019
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Canberra Hearing – Interfaces between the aged care and the health care system

The Canberra hearing will inquire into interfaces between the aged care system and the health care system, including both Commonwealth and state/territory programs.

It will examine whether older people, particularly those living in residential aged care facilities, are able to access the health services they need as they age.

• Date: 9 – 13 December 2019
• Location: The Vibe Hotel, Canberra, 1 Rogan St, Canberra ACT 2609
• Time: 9:30am local time

Read more:

Hearings

Published: November 22, 2019
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Royal Commission: Upcoming Forums (22 Nov 2019)

Canberra Community Forum – Monday 25 November 2019

• Location: QT Canberra, 1 London Circuit, Canberra, ACT, 2061.
• Date: Monday 25 November 2019.
• Time: 1.30pm to 4.30pm
• Book: https://aged-care-royal-commission-forum-canberra.eventbrite.com.au

Newcastle Community Forum – Wednesday 27 November 2019

• Location: NEX @ Wests City (Newcastle Exhibition & Conference Centre), 309 King Street, Newcastle West NSW 2302.
• Date: Wednesday 27 November 2019.
• Time: 9:30am to 12:30pm.
• Book: https://aged-care-royal-commission-forum-newcastle.eventbrite.com.au/

Read more:

Community Forums

Published: November 22, 2019
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Information for the Aged Care Sector – Issue 2019/18

In this issue:

• Material change form revision and key personnel
• Invitation to participate in consultation – National Framework for Action on Dementia 2015–2019

Home Care:

• Home Care Package Survey: Live on Monday

Residential Care:

• Future Quality Indicators (QIs) pilot – Nominations are now open

Commonwealth Home Support Programme:

• CHSP Booklet now available in 18 languages
• Short-term services for older people during a period of reablement

Read more:

Information for the Aged Care Sector – Issue 2019/18 (.pdf)

Published: November 21, 2019

New program upskills allied health professionals for regional work

A two-year education program that will create incentives for allied health professionals to work in regional areas and better equip them with the skills needed for rural practice was today announced in Dubbo.

Minister for Regional Services, Decentralisation and Local Government, Mark Coulton said the Allied Health Rural Generalist Workforce and Education Scheme will drive improvements in allied health recruitment and retention rates in the regions and provide professional development opportunities for allied health professionals.

“Allied health professionals in regional areas can be dealing with a baby one minute, and then a frail or aged person the next, so this scheme is about improving their capabilities to better deal with the varied nature of rural work,” Minister Coulton said.

Read more:

New program upskills allied health professionals for regional work

Published: November 11, 2019

Carnell report into Earle Haven completed

The Morrison Government supports all 23 recommendations made by the report of Inquiry into Events at Earle Haven, which was produced by Ms Kate Carnell AO and released today.

Minister for Aged Care and Senior Australians Richard Colbeck commissioned the inquiry to examine the circumstances leading up to the collapse in provision of aged care services at the facility, and the impact of the events on the safety and wellbeing of the affected residents.

The report found that effectively what led to the forced evacuation of the residents was a breakdown in the relationship between the approved provider of aged care services at Earle Haven, People Care Pty Ltd, and the company engaged to deliver these services, Help Street Villages (Qld) Pty Ltd.

The report’s recommendations have a significant focus on greater regulatory oversight of approved providers and their commercial arrangements.

Read more:

Carnell report into Earle Haven completed

Published: November 4, 2019
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Royal Commission: Upcoming Hearings (04 Nov 2019)

3 Hearings are currently upcoming:

Mudgee Hearing – Provision of aged care in regional areas

• Date: 4 – 6 November 2019
• Location: Windamere Room, Parklands Resort and Conference Centre, 121 Ulan Road, Mudgee NSW 2850
• Time: 9:30am local time

At this public hearing, the Royal Commission will inquire into the provision of aged care in regional and remote areas, with a focus on:

• the perspective and experience of people who access or are involved in aged care in regional and remote areas
• challenges associated with delivering aged care in regional and remote areas
• models for and approaches to delivering aged care in regional and remote areas, including Multi-Purpose Services.

Hobart Hearing – Aged care operations of selected Approved Providers

At this public hearing, the Royal Commission will inquire into the operations of Southern Cross Care (Tas) Inc, particularly at Glenara Lakes Apartments and Yaraandoo Hostel, and Bupa Aged Care Australia at Bupa South Hobart aged care facility.

• Date: 11 – 15 November 2019
• Location: Derwent Room, Wrest Point, 410 Sandy Bay Rd, Sandy Bay, TAS 7005
• Time: 9:30am local time

Canberra Hearing – Interfaces between the aged care and the health care system

The Canberra hearing will inquire into interfaces between the aged care system and the health care system, including both Commonwealth and state/territory programs.

It will examine whether older people, particularly those living in residential aged care facilities, are able to access the health services they need as they age.

• Date: 9 – 13 December 2019
• Location: The Vibe Hotel, Canberra, 1 Rogan St, Canberra ACT 2609
• Time: 9:30am local time

Read more:

Hearings

Published: November 4, 2019

Altura Learning: Open Disclosure

A new educational video for service providers has been produced providing information about open disclosure for aged care providers.

The resource is a collaboration between the Commission and online training services provider, Altura Learning.

By watching this video, you will develop an understanding of:

• The principles or elements of open disclosure;
• When open disclosure should be used;
• How to implement open disclosure within your organisation; and
• Why open disclosure is important in aged care services.

Read more:

Open Disclosure – video

Published: November 4, 2019
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Aged Care Quality Bulletin #10, Oct 2019

In this edition:

• Commissioner message
• Getting to know the Standards – Standard 3, Personal care and clinical care
• Improvements in quality assessment methodology
• Diversity in action
• New video on Open Disclosure
• Understanding the Charter of Aged Care Rights
• Webinar on accountabilities of governing bodies in aged care
• Did you know?
• Accounting and Business Advisory Services now available

Read more:

Aged Care Quality Bulletin #10, Oct 2019

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