Published: May 3, 2023
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Clinical Alert: Hot water scalding

This alert follows an incident in NSW where a person receiving personal care from a disability services provider suffered severe burns (scalds) while being bathed and subsequently died from their injuries.

Key points:

Providers must ensure there is clear oversight of staff, and that they receive appropriate education and training to safely provide personal care, such as bathing and/or showering.

Those providing direct care need to:

• always check the water temperature
• know the immediate response required to treat a scald/burn
• apply immediate and appropriate first aid treatment
• understand when to seek medical attention and/or seek emergency treatment.

Read more:

Clinical Alert: Hot water scalding

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