Published: March 29, 2020
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COVID-19: Whole of population telehealth for patients, general practice, primary care and other medical services

To provide continued access to essential primary health services during the COVID-19 pandemic, the Australian Government is expanding Medicare-subsidised telehealth services for all Australians and providing extra incentives to general practitioners and other health practitioners.

These critical changes have been designed in partnership with key stakeholders in the sector including the Australian Medical Association, Australian College of Rural and Remote Medicine, Council of Presidents of Medical Colleges, National Aboriginal Community Controlled Health Organisation, Royal Australasian College of Physicians, Royal Australian College of General Practitioners, Rural Doctors Association of Australia, Allied Health Professionals Australia, Australian Psychological Society, and the Australian Primary Health Care Nurses Association.

We are making telehealth a key weapon in the fight against the COVID-19 pandemic. Expanding the consultation services available by telehealth is the next critical stage in the Government’s response to COVID-19.

Services will include GP services and some consultation services provided by other medical specialists, nurse practitioners, mental health treatment, chronic disease management, Aboriginal and Torres Strait Islander health assessments, services to people with eating disorders, pregnancy support counselling, services to patients in aged care facilities, children with autism, and after-hours consultations.

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COVID-19: Whole of population telehealth for patients, general practice, primary care and other medical services

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