In September 2017, streamlined functionality to support ACFI Reviews and Reconsiderations will be available in the My Aged Care provider portal.
Importantly, these changes aim to improve business efficiency and costs for providers by replacing paper based processes which have been dependent on postal services.
Summary of changes
The changes will introduce streamlined functionality within the provider portal to help providers to:
• Receive and action notifications for onsite and at desk ACFI Reviews being conducted by the Department of Health (DoH);
• Receive notification of the results from ACFI Reviews and Reconsiderations through the provider portal;
• Make a request where they wish to have an ACFI Review classification decision reconsidered.