A new network of aged care navigator centres, information hubs and specialist advisers aims to streamline aged care access, with a $7.4 million national trial being rolled out from today by the Morrison Government.
Launched under the Aged Care System Navigator initiative, the three new trial programs will offer face-to-face assistance to senior Australians and their families in every state and territory, including selected rural and remote areas.
The trials will also offer some services over the phone or online to maximise the reach of the trials and test the way in which these services can offer meaningful support to people navigating the aged care.
“Navigators will target senior people in need, especially those facing language or other difficulties, to help ensure they receive support and information,” said Minister for Senior Australians and Aged Care Ken Wyatt AM.
“They will make a big difference, in keeping with our Government’s commitment to person-centred care.”
Navigating a New Era in Aged Care Access (.pdf)