News

Attached is a communique from the Department of Human Services.

Read more:

Message from DHS: Quarterly Review January 2018 (.pdf)

The Minister for Aged Care and Minister for Indigenous Health, the Hon Ken Wyatt AM, MP has written a letter to all approved providers of residential care.

The letter is a reminder of your responsibilities under the Aged Care Act 1997 to respect residents’ choices, in particular residents’ right to have their medications supplied by a pharmacy of their choice.

Read more:

Letter from the Minister: Respecting residents’ choices and accessing pharmaceuticals (.pdf)

The department has taken proactive steps to address instances where home care packages have been withdrawn in error, including:

• recent enhancements to the My Aged Care system to prevent the withdrawal of packages
• the allocation of additional staff to investigate and reinstate packages where appropriate.

Read more:

Corrective actions to address home care package withdrawals

The Department of Health (DoH) has released the new 1 Jan 2018 rate updates.

We have prepared an update file (5.5.12220.0) which contains the new rates and will push this out to your server so this can be run as per your usual update process. The file will be available for Version 5 users to run on Wednesday 27th December.

Version 4 users, we will start manually running the v4 file as per our previous rate update process. This will commence from 2nd Jan.

NOTE:

• Maximum Permissible Interest Rate (MPIR) will increase from 5.70% to 5.72% for the period of 1 January to 31 March 2018.

• The Base Interest Rate (BIR) remains unchanged at 3.75%.

Read more:

Schedule of Fees and Charges for Residential and Home Care From 1 January 2018 (.pdf)

Schedule of Fees and Charges for Pre 1 July 2014 Residents from 1 January 2018 (.pdf)

The Manad Plus Help Desk support team will be working over the holiday season; however, they’ll be taking a well-deserved break on the following 3 days:

• Monday December 25th – Closed

• Tuesday December 26th – Closed

• Monday January 1st – Closed

During this time if you have any questions/issues please email support@manad.com.au or leave a message on our answering machine (1300 62 62 32) and someone will respond to you as soon as possible.

Remember you can always use the self-help tools for assistance. If you’re using version 5, go to: Help > Help Centre. If you’re still using version 4 they are located in User Options > Tip Sheets.

From all the staff at Management Advantage, we would like to wish you a Merry Christmas and a safe and Happy New Year.

Thank you for your continued support in 2017 and we look forward to working with you all as we continue to develop Manad Plus, Manad Plus (Finance) and the Manad Plus Mobile App even further in 2018.

The Maximum Permissible Interest Rate (MPIR) applicable to accommodation prices and to refund periods for refundable deposit balances and accommodation bond balances will increase from 5.70% to 5.72% for the period of 1 January to 31 March 2018.

The Base Interest Rate remains unchanged at 3.75%.

Read more:

Schedules of Fees and Charges (1 January 2018) update to Maximum Permissible Interest Rate

Schedule of Fees and Charges for Residential and Home Care From 1 January 2018 (.pdf)

Schedule of Fees and Charges for Pre 1 July 2014 Residents from 1 January 2018 (.pdf)

The Australian Aged Care Quality Agency has released a new issue of their ‘Quality Standard’ newsletter.

Read more:

Quality Standard – December 2017 (.pdf)

Australian Aged Care Quality Agency

DoH has released a new edition of its newsletter ‘Information for Aged Care Providers’.

Read more:

Information for Aged Care Providers – Issue 2017/22 (.pdf)

In Case You Missed It – Below are links to recent articles on Aged Care and Healthcare that may be of interest.

Read more:

TWS – Eight aged care inquiries and counting – will home care be the next target?

AAA – National home care queue grows to over 100,000

AAA – Research shines spotlight on best practice implementation

RK – New Laws for Data Breach Reporting – Our checklist to help you prepare

AAA – Call to embed exercise in residential care

AAA – Facilities advised how to reduce residents’ risk of preventable death