News

The Management Advantage office will be closed on:

• Friday 26th January 2018 (for the Australia Day Public Holiday)

Note: The Manad Plus Help Desk will be open on Australia Day.

Remember to always use the self-help tools first for assistance.

If using version 5, go to: Help > Help Centre. If using version 4, go to: User Options > Tip Sheets.

In Case You Missed It – Below are links to recent articles on Aged Care and Healthcare that may be of interest.

Read more:

AAA – Keeping care staff: research shows what works

AAA – Funding a top aged care budget priority

HIT – Most Australians would not sign up to an online health record, survey finds

TWS – Attention NSW aged care providers: doctors no longer need to handwrite medication orders

Media Release: 24 Jan 2018

The Turnbull Government will contribute $400,000 over the next two years to innovAGEING, a partnership to drive and promote innovation across Australia’s rapidly growing aged care services industry.

Aged Care Minister Ken Wyatt AM said the funding would be matched by Leading Age Services Australia (LASA), which is coordinating the collaborative project.

“innovAGEING will establish a national network for the aged care services industry, bringing together progressive thinkers and practitioners,” Minister Wyatt said.

“Innovative approaches are fundamental to providing safe, quality, sustainable care in the long term.”
innovAGEING initiatives will include:

• A national awards program to encourage and reward innovation
• Twice-yearly national Aged Care Open Innovations Lab workshops
• Eight innovator speaker events across the country each year
• An 8-week innovation program for established businesses and start-ups to solve aged care industry problems, culminating in a business plan competition
• An online network actively linking participants with experts and business development coaches

Read more:

innovAGEING to accelerate Aged Care Innovation (.pdf)

This webinar will provide an update on the operations of My Aged Care. It will focus on key areas of interest for service providers and the assessment workforce including:

• operational benefits delivered as a result of system changes introduced in December 2017
• an update on system changes planned for late February 2018
• an update on quality reform

Read more:

Webinar: updates on My Aged Care operations and Quality Reform – 14 February

Attached is a communique from the Department of Human Services.

Read more:

Message from DHS: Quarterly Review January 2018 (.pdf)

The Minister for Aged Care and Minister for Indigenous Health, the Hon Ken Wyatt AM, MP has written a letter to all approved providers of residential care.

The letter is a reminder of your responsibilities under the Aged Care Act 1997 to respect residents’ choices, in particular residents’ right to have their medications supplied by a pharmacy of their choice.

Read more:

Letter from the Minister: Respecting residents’ choices and accessing pharmaceuticals (.pdf)

The department has taken proactive steps to address instances where home care packages have been withdrawn in error, including:

• recent enhancements to the My Aged Care system to prevent the withdrawal of packages
• the allocation of additional staff to investigate and reinstate packages where appropriate.

Read more:

Corrective actions to address home care package withdrawals

The Department of Health (DoH) has released the new 1 Jan 2018 rate updates.

We have prepared an update file (5.5.12220.0) which contains the new rates and will push this out to your server so this can be run as per your usual update process. The file will be available for Version 5 users to run on Wednesday 27th December.

Version 4 users, we will start manually running the v4 file as per our previous rate update process. This will commence from 2nd Jan.

NOTE:

• Maximum Permissible Interest Rate (MPIR) will increase from 5.70% to 5.72% for the period of 1 January to 31 March 2018.

• The Base Interest Rate (BIR) remains unchanged at 3.75%.

Read more:

Schedule of Fees and Charges for Residential and Home Care From 1 January 2018 (.pdf)

Schedule of Fees and Charges for Pre 1 July 2014 Residents from 1 January 2018 (.pdf)

The Manad Plus Help Desk support team will be working over the holiday season; however, they’ll be taking a well-deserved break on the following 3 days:

• Monday December 25th – Closed

• Tuesday December 26th – Closed

• Monday January 1st – Closed

During this time if you have any questions/issues please email support@manad.com.au or leave a message on our answering machine (1300 62 62 32) and someone will respond to you as soon as possible.

Remember you can always use the self-help tools for assistance. If you’re using version 5, go to: Help > Help Centre. If you’re still using version 4 they are located in User Options > Tip Sheets.

From all the staff at Management Advantage, we would like to wish you a Merry Christmas and a safe and Happy New Year.

Thank you for your continued support in 2017 and we look forward to working with you all as we continue to develop Manad Plus, Manad Plus (Finance) and the Manad Plus Mobile App even further in 2018.