Due to the successful implementation of the Australian National Aged Care Classification (AN-ACC) on 1 October 2022, the AN-ACC Funding Helpdesk will be permanently decommissioned today, Friday 9 December at 5pm AEDT.

Any outstanding enquiries will be responded to by the department. Providers must direct all future queries to the My Aged Care contact centre on 1800 200 422. Visit My Aged Care for hours of operation.

For detailed funding information, providers are encouraged to use the Aged Care Funding Reform resources, including the AN-ACC Funding Guide.

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Preparing for the AN-ACC Funding Helpdesk closure