Australian Healthcare Associates (AHA) has been engaged by the department to evaluate the Aged Care System Navigator Measure (the Measure).
AHA has developed a discussion paper informed by stakeholder consultations and existing system navigator models. The paper outlines proposed design principles, components and considerations for implementation of aged care system navigator models in Australia.
Feedback on the discussion paper will be used in the evaluation of the Measure and contribute to the aged care system navigation policy direction.
Provide your feedback on the future of aged care system navigation
Evaluation of the Aged Care System Navigator Measure Discussion Paper (.pdf)
Discussion paper: have your say – Online Survey