Published: December 23, 2022
feature image

Sector performance report: July-September 2022

The following aged care sector performance information includes statistics about residential aged care and home services.

The performance information includes data from the Commission’s aged care quality regulatory and complaints functions.

Residential care sector – Top 5 complaint issues:

1. Medication administration and management
2. Personal and oral hygiene
3. Representative/family consultation
4. Personnel number/sufficiency
5. Falls prevention and post fall management

Residential care sector – Most frequently cited requirements where non-compliance was found:

1. 3a – Safe and effective personal and clinical care
2. 8c – Effective governance systems
3. 3b – High impact or high prevalence risks managed effectively
4. 8d – Risk management systems and practices
5. 7a – Number and mix of workforce
6. 2e – Regular reviews of care and services
7. 2a – Assessment and planning informs safe and effective services
8. 8e – Clinical governance framework

Read more:

Sector performance report: July-September 2022 (.pdf)

Contact manad plus

Send a message

  • This field is for validation purposes and should be left unchanged.

Give us a call

Management Advantage Pty Ltd
Suite 2, 430 Rae Street
Fitzroy North
VIC 3068
1300 62 62 32


1300 62 62 32