The Commission and Department of Health have released resources to support consumers understand the Charter.
Consumers have the option of signing the Charter of Aged Care Rights (the Charter). Consumers can receive care and services even if they choose not to sign.
If a Consumer decides to sign the Charter, they are acknowledging that their provider has given them a copy of the Charter, and assisted them to understand:
• information about consumer rights in relation to the aged care service; and
• information about consumer rights under the Charter.