The Department of Health and Aged Care (the Department) is in the process of finalising its review and advising Government of the outcome including delivering a set of strengthened Quality Standards. Further information on the consultation program that is informing the review of the Standards is available on the Department’s website.
The Commission is contributing to the revision of the Quality Standards in our role as the national regulator of aged care services.
To make sure that we are ready for the strengthened Standards, we are implementing the Stronger Standards, Better Aged Care Program. This program includes developing a revised audit methodology, processes and systems to enhance our capability, effectiveness and accountability under our internal regulatory processes. We will also need to provide clear and accessible pathways for providers and older Australians to speak to us.
Read more:
Stronger Standards, Better Aged Care Program
Stronger Standards, Better Aged Care Program – Vision (.pdf)
Stronger Standards, Better Aged Care Program – Provider fact sheet (.pdf)
Strengthened Quality Standards pilot project – Provider fact sheet (.pdf)