Published: December 16, 2022
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Aged Care Quality Bulletin #48 – December 2022

In this edition:

• Commissioner’s message
• Aged care reform update
• A look back at the Governing for Reform program in 2022
• If you have a positive food story to tell, we want to hear it
• From the Chief Clinical Advisor – Summer alert
• New guiding principles to improve medication management in aged care
• National Dementia Action Plan public consultation now open
• OPAN launches new self-advocacy toolkit
• New and updated Commission resources

Read more:

Aged Care Quality Bulletin #48 – December 2022

Published: December 15, 2022
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Clinical Alerts: Keeping residents safe this summer

Key points:

• Providers should be alert to the risks of heat and sun exposure when caring for older people and:
• look for signs of poor hydration, for example less frequent toileting
• look for signs of overheating, for example red skin or confusion.

The La Niña weather phenomenon may be easing but the effects of adverse weather events remain.

In addition, the current COVID-19 wave presents challenges across the country, especially as people come together over the holiday season.

With summer now upon us, it is time to reconsider the risks this season brings for older Australians.

As the weather heats up, please be alert to the risks of heat and sun exposure when caring for older people.

Aged care providers should clearly understand the inherent risks in their locations, spaces and their individual residents.

Read more:

Clinical Alerts: Keeping residents safe this summer

Published: December 15, 2022
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Star Ratings Resources [Updated]

These resources about Star Ratings are to help residential aged care providers and older Australians understand how they are used to compare the quality of residential aged care.

Read more:

Star Ratings Provider Manual (.pdf)

Star Ratings fact sheet for residential aged care providers (.pdf)

Star Ratings – Frequently asked questions for residential aged care providers (.pdf)

Star Ratings fact sheet for older Australians (.pdf)

Star Ratings – Frequently asked questions for older Australians (.pdf)

Star Ratings ‘how to’ for Residential Aged Care (video)

Published: December 15, 2022
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Advance Payments for January 2023

Services Australia will be issuing January 2023 advance payments for residential care which will be calculated on 18 December 2022 and paid onwards from 20 December 2022.

Please submit your November 2022 claim to Services Australia no later than 12 December 2022 to allow for early processing of the January 2023 advance payment.

Read more:

Advance Payments for January 2023

Published: December 15, 2022
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Star Ratings provider preview available

Residential aged care services will receive a preview of their overall Star Rating and sub-category ratings by Monday 12 December 2022. Organisation Administrators nominated by providers in My Aged Care should have already received an initial email and will receive a provider preview for each residential aged care service they are linked to in My Aged Care.

If your service has not received a provider preview by Monday 12 December 2022, Organisation Administrators should contact the My Aged Care service provider and assessor helpline on 1800 836 799 and select option 4 ‘Star Ratings’.

If you’re uncertain about the overall Star Rating or sub-category ratings your service has received, please act by 17 December 2022.

Read more:

Star Ratings provider preview available

Published: December 15, 2022
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Clinical Alerts: Ensuring first aid capabilities to manage choking risk in residential aged care

Key points:

• Providers should be alert to choking risks within your service
• Providers should ensure 24/7 onsite first aid capabilities
• All staff should understand how to manage a choking event
• Clinical staff should be able to access and use suction devices to remove food and liquid from the mouth and throat if required
• Suction devices should be checked regularly to ensure they are functioning properly
• All staff should be aware that an advance care directive not to resuscitate does not mean first aid shouldn’t be performed when needed e.g. during a choking episode.

The Commission is advising you as a residential aged care provider to be alert to choking risks and to ensure 24/7 onsite first aid capabilities within your service.

This alert comes after a South Australian coroner made recommendations in a recent report about managing a choking incident in a residential aged care service.

You should ensure there is onsite first aid capability at your service and that all staff within your service know how to access this at any time.

Read more:

Clinical Alerts: Ensuring first aid capabilities to manage choking risk in residential aged care

Published: December 13, 2022
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Your Aged Care Update #31

In this issue, read about the new online learning platform for My Aged Care, watch the latest webinar on AN-ACC, care minutes and 24/7 nursing and find out about the Home Care Packages program data report, now available.

News about the reforms:

• Star Ratings previews released
• Have your say: Exposure Draft of the Inspector-General of Aged Care Bill
• In-home aged care reform update for CHSP providers
• Webinar: Aged care sector reforms – current status and what’s next?

Home care:

• Home Care Packages Program Data Report available
• HCP price capping FAQs and webinar recording now available

Residential care:

• Watch the latest webinar on AN-ACC, care minutes and 24/7 nursing

Sector news:

• Specialisation Verification: Online application process and webinar recording
• New online learning platform for the My Aged Care Screening and Assessment Workforce
• Improving provider information on My Aged Care: Maintaining data

Read more:

Your Aged Care Update #31 (.pdf)

Published: December 13, 2022
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Mr Ian Yates AM appointed as interim Inspector-General of Aged Care

Highly regarded aged care executive Mr Ian Yates AM has been appointed as the Interim Inspector-General of Aged Care and will commence this role in January 2023.

Mr Yates’ appointment is a key step in addressing Recommendation 12 of the Royal Commission into Aged Care Quality and Safety (Royal Commission), which recommended the establishment of both an Interim and Statutory Inspector-General of Aged Care and supporting Offices.

As Interim Inspector-General, Mr Yates will undertake a range of key functions with the support of the Interim Office which is expected to include:

• engaging with stakeholders to assist with developing a review program for systemic investigations
• identifying priorities for the Inspector-General
• delivering education and raising awareness of the roles and functions of the interim and statutory Offices, and
• considering opportunities to report to Parliament, including on the implementation of Royal Commission recommendations

Read more:

Mr Ian Yates AM appointed as interim Inspector-General of Aged Care

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