Did you know the Commission has published case studies for the Aged Care Quality Standards?
They have case studies on:
• Dignity of risk
• Effective management of high-impact or high-prevalence risks
• Emotional, spiritual and psychological well-being
• End of life care
• Feedback and complaints
• Ongoing assessment and planning
• Respecting identity, culture and diversity
• Service environment
Read more:
The quality indicator for unplanned weight loss has two categories:
• significant unplanned weight loss
• consecutive unplanned weight loss.
Further to the guidance issued by the department on 18 July 2019 on the collection of data for significant unplanned weight loss. This guidance relates to the data collection requirements for consecutive unplanned weight loss in the first quarter:
• providers must collect data for the consecutive unplanned weight loss category
• providers that did not collect data for the quarter before the start of the National Aged Care Mandatory Quality Indicator Program do not need to report the consecutive unplanned weight loss data due on 21 October 2019
• the data collected from the first quarter will be used as a comparison for the second quarter 1 October – 31 December 2019 due for submission to the Department of Health by 21 January 2020.
Read more:
Quality Indicator Program: data collection for consecutive unplanned weight loss
The Royal Commission into Aged Care Quality and Safety will hold a public hearing in Brisbane from Monday 5 August 2019 to Friday 9 August 2019. The hearing will inquire into aspects of the regulation of aged care.
The Brisbane Hearing will begin by examining the sudden closure on 11 July 2019 of two residential aged care facilities at Earle Haven Retirement Village, operated by People Care Pty Ltd, located on the Gold Coast, Queensland. Sixty-eight residents, many of them old and frail and some of them living with dementia, were evacuated by state emergency services with most relocated to other residential facilities.
The Royal Commission is expected to hear from a Queensland Government witness who attended Earle Haven on 11 July 2019, and from Arthur Miller, the owner of People Care which is the approved provider of the two facilities at Earle Haven.
Read more:
Welcome to the latest Newsletter from the Royal Commission into Aged Care Quality and Safety.
In this edition:
• Remote and regional aged care
• Sydney hearing focuses on dementia
• Hearings in Western Australia and the Northern Territory
• Background papers hone-in on issues
• Update on community forums
• The Hub of the Royal Commission
• Submissions by state
• Accessibility and support
Read more:
Royal Commission into Aged Care Quality and Safety – Newsletter – Issue 2 – August 2019 (.pdf)
The Department of Health & Human Services and Australian Centre for Evidence Based care (ACEBAC), has developed evidence-based standardised care processes (SCPs) in important areas of resident care.
The processes were developed as part of the Strengthening Care Outcomes for Residents with Evidence initiative (SCORE).
The processes help Victorian public sector residential aged care services to provide high-quality care for residents, by reducing variability and managing clinical risk.
There are 19 SCPs for priority risk areas of resident care:
• antimicrobial stewardship
• choking
• constipation
• dehydration
• delirium
• depression
• end of life care
• falls
• hypoglycaemia
• infection control
• oral and dental hygiene
• polypharmacy
• pain
• physical restraint
• pressure injuries
• responsive behaviours
• skin tears
• sleep
• unplanned weight loss.
Read more:
Community forums are another way that members of the public can engage with the Commission. Forums are taking place in a number of locations around the country.
The forums are an opportunity for members of the public to hear about the work of the Commission and to offer their ideas on the challenges and strengths of aged care. This will also be a chance for anyone to propose ideas for improvement.
Adelaide Community Forum – Monday 12 August 2019
• Location: Adelaide Town Hall, Auditorium, 128 King William Street, Adelaide SA 5000
• Date: Monday, 12 August 2019
• Time: 1:30pm to 4:00pm
Brisbane Community Forum – Monday 19 August 2019
• Location: Brisbane Convention & Exhibition Centre, Cnr Merivale & Glenelg Streets, South Brisbane, QLD 4101
• Date: Monday, 19 August 2019
• Time: 9:30am to midday
Rockhampton Community Forum – Tuesday 20 August 2019
• Location: Callaghan Park Functions and Events Centre, Reaney Street, Rockhampton, QLD 4701
• Date: Tuesday, 20 August 2019
• Time: 9:30am to midday
Read more:
The new Standards have commenced and we are 1 month in.
We will do our best to keep everyone informed of what we learn as new information is made available.
If you go through a visit from the Commission or your Accreditation, then please let us know, and we can share what you learn with all our Manad Plus users.
A few early items that are being reported from those that have gone through a vist are noted below:
• Make sure you have captured and documented clearly all your resident’s preferences and choices.
• Residents will be interviewed and surveyed by the Commission, the responses they receive will then lead to further questions. The resdients responses will then be followed-up by checking you have documented these responses.
• A few of the key items may be on, diet preferences, sleep preferences, continence management preferences, cultural diversity preferences, and understanding your resident’s wishes.
• Do you have documented and know who is to be involved in care choices for the resident?
• Do all your staff know the new standards as they will be interviewed and asked questions on your homes knowledge?
• Make sure you are no longer transitioning and the new Standards are in place.
• The Commission will check Staff Ratios & Rostering, Position Descriptions, your audits of ratios/staff to ensure the correct staffing mix to be working for your residents care needs.
• The Commission will chcek your Continious Improvement Plan (NOTE: You can show this in Manad Plus, make sure it is up to date and detailed)
• Do you have all your Nurse Registration details for each staff member?
• Do you have an up to date version control on all documents to ensure they have been updated and changed to meet 1 July?
• Have you documented what training has been provided and undertaken regarding the new standards for all staff?
• Do you have a thorough Staff Induction program and does this include training on Manad Plus?
• Do you have evidence that you can demonstrate and identify residents on antibiotics and it has been reviewed?
• Psychotropic medications – Do you have signed consent to show?
• Are you displaying the new Charter of Aged Care Rights and how have families and residents been informed of this?
If any of our users need any assistance with Manad Plus, then please contact your dedicated Client Manager for support or via the Help Desk, 1300 62 62 32 or support@manad.com.au
The following aged care sector performance information includes statistics about these types of services: residential aged care; home services; and National Aboriginal and Torres Strait Islander Flexible Aged Care Program.
The performance information includes data from the Commission’s aged care quality regulatory and complaints functions.
Read more:
Aged Care Employee Day is an official day to thank, honour, recognise and celebrate the hundreds of thousands of people who work in the aged care industry across Australia.
On August 7th, reach out to those who you know that work in this valuable industry and help recognise the incredible contribution they make to the lives of older Australians.
Read more:
In Case You Missed It – Below are links to recent articles on Aged Care and Healthcare that may be of interest:
Furious family lash out over elderly mum’s treatment during Earle Haven crisis
Inquiry to look into unexpected closure of facility
Aged care residents turned into ‘zombies’ on antipsychotics for more than 200 days at a time
Aged care worker reveals brutal reality of the job in viral post
Nursing home patient found dead in neighbour’s pool, sparking investigation
What happens when aged care operators go broke
‘We are damning ourselves’: Big problem with the way Australia treats its elderly population
Schoolboy, aged 10, vows to keep visiting 90-year-old veteran in care home
Device shows promise for preventing pressure sores
Elderly woman slapped in Goulburn aged care facility, man arrested
Antipsychotics overused in residential aged care: Study
Aged care residents returning from hospital suffer unnecessary complications
Your rights and Refundable Accommodation Deposits
Call to fix access to aged care respite
Carer of dementia sufferer had no support
A business case for ‘going up the country’: 2019 ACAR
‘How did this happen?’: Owners speak after shock nursing home closure
No aged care respite available ‘unless someone dies’
Aged Care Royal Commission: Mildura right fit for aged care royal commission
Coroner To Investigate Death At Queensland’s Newest Nursing Home
Aged Care Royal Commission: Fears for future deepening, aged care royal commission hears
Aged care royal commission hears of ‘fatal flaw’ in Australia’s aged care system
ROYAL COMMISSION: Carers know best
ROYAL COMMISSION: Carers have no support
Mum could have been saved: aged inquiry
Migrants, refugees encouraged to ‘tell their stories’ to Aged Care Royal Commission
Funding available to upskill aged care staff
Qld aged care boss ‘a bully, drunk on job’
Maggie Beer’s fight for better food in aged care homes
‘If it’s not a criminal charge, it should be’: Calls for aged-care subcontracting probe
Royal commission probes aged home closure
Strategies to reduce potentially avoidable hospitalisations among long-term care facility residents
Management Advantage Pty Ltd
Suite 2, 430 Rae Street
Fitzroy North
VIC 3068
1300 62 62 32
info@manad.com.au