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Published: Feb 10, 2016

Recruiting Allied Health Professionals

DoH has released information on Recruiting Allied Health Professionals.

“You may not be aware that there are options available to expand recruitment of allied health professionals. Providers can consider candidates from both regulated and self-regulated professions.

The Australian Health Practitioner Regulation Agency (AHPRA) is the administrative body for the National Regulation and Accreditation Scheme (NRAS), which regulates 14 professions. Entry of professions into the NRAS is based on an assessment of potential risk to the public by services provided by the profession.”

Read more:

Recruiting Allied Health Professionals

Published: Feb 8, 2016

Happy Chinese New Year 2016!

Monday 8th February is Chinese New Year.

2016 is the Year of the Monkey.

The Monkey is ninth of the 12 animals in the Chinese zodiac. The 12 zodiac animals are: Rat, Ox, Tiger, Rabbit, Dragon, Snake, Horse, Goat, Monkey, Rooster, Dog, and Pig.

Monkey Years of Birth: 1920, 1932, 1944, 1956, 1968, 1980, 1992, 2004, 2016

The Lucky and Unlucky Things for “Monkeys”

Lucky numbers: 4 and 9 (and numbers containing 4 and 9, like 49 and 94)
Lucky days: the 14th and 28th of any Chinese lunar calendar month
Luck months: Chinese lunar months 8 and 12
Lucky colours: White, Blue, Gold
Lucky flowers: Chrysanthemum, Crape-myrtle
Lucky direction: North, Northwest, West

The Unlucky Things That “Monkeys” Should Avoid

Unlucky colours: Red, Pink
Unlucky numbers: 2 and 7
Unlucky directions: South, Southeast
Unlucky months: Chinese lunar months 7 and 11

Published: Jan 29, 2016

Clarification of claiming ‘Agitation’ in ACFI 8, ACFI 9 and ACFI 10

The Department is aware of recurring errors with ACFI claims involving ‘agitation’. If you are looking to make this claim for a resident it is important that you note the following:

– When making claims in ACFI 8 (verbal behaviour) and ACFI 9 (physical behaviour) you should refer to page 44 of the ACFI User Guide for a clear description of the behavioural symptoms.

– If the assessed care need of the ‘agitated’ behaviour is as a symptom of depression it should be scored in the Cornell Scale for Depression (CSD) and claimed in ACFI 10 (Depression), not ACFI 8 and/or ACFI 9.

– If these behaviours are not related to depression, claims should be made against ACFI 8 and 9.

The ACFI User Guide can be accessed from the department’s website.

Aged Care Funding Instrument (ACFI) User Guide (.pdf)

Published: Jan 29, 2016

Recall of faulty AC wall plug adapters/power cords

Both Apple and Microsoft have recently issued a recall on some power cords/adapters.

This is for some Apple wall plug adapters shipped from 2003 to 2015 with Mac and certain iOS devices and Microsoft AC power cords for Surface Pro, Surface Pro 2, and certain Surface Pro 3 devices.

Read more:

Apple AC Wall Plug Adapter Exchange Program
Microsoft AC power cord recall for Surface Pro, Surface Pro 2, and certain Surface Pro 3 devices

Published: Jan 29, 2016

Calculating Daily Accommodation Payments (DAP) in a leap year

This year is a leap year, with 366 days instead of 365. The department has received queries from Approved Providers of residential care seeking advice on how to calculate a daily accommodation payment in a leap year.

The Fees and Payments Principles 2014 (No. 2) (the Principles) refers to 365 days when the calculating the daily payment (or contribution) equivalent to a refundable deposit (or contribution).

Residential care providers should continue to use 365 days when calculating the daily amounts equivalent to lump sums, even though 2016 is a leap year. However, please note that daily payments and daily contributions are payable for 366 days in 2016.

The calculator specified in the Principles for determining the maximum permissible interest rate (MPIR) applicable on a given day refers to the number of calendar days in the relevant year. If you are calculating the MPIR in accordance with section 6 of the Principles, you should use 366 days. The MPIR advised by the department (currently 6.22% until 31 March 2016) accounts for 2016 being a leap year.

Published: Jan 29, 2016

Service Provider readiness for the ACAT Transition

From 1 February 2016, Aged Care Assessment Teams (ACATs) will start to use My Aged Care to conduct comprehensive assessments and referrals.

The transition dates for each jurisdiction are provided in the link below.

Read more:

Service Provider readiness for the ACAT Transition

Published: Jan 29, 2016

Information for Aged Care Providers – Issue #2016/1

The Department of Health has released a new edition of its ‘Information for Aged Care Providers’ newsletter.

Information for Aged Care Providers – Issue #2016/1 (.pdf)

Published: Jan 25, 2016

Media Release: New National Approach to Dementia Support

Media Release: 25 January 2016

The Australian Government today announced the next phase in a new national approach to programmes and services supporting people with dementia and their carers.

Minister for Aged Care, Sussan Ley, said the restructure follows the findings of last year’s Analysis of Dementia Programmes report which showed us what was working well and what can be improved.

“What I want to see is a nationally streamlined approach to the design, development and outcomes from dementia programmes and services”, Ms Ley said.

Read more:

New national approach to dementia support (.pdf)

Published: Jan 25, 2016

New arrangements for compulsory reporting under the Aged Care Act 1997

DoH has released an update on the new arrangements for compulsory reporting under the Aged Care Act 1997.

A streamlined approach to receiving compulsory reports is being introduced on 15 February 2016 to make reporting easier for approved providers. Approved providers will be able to report by completing a form which will be available on the department’s website.

Read more:

New arrangements for compulsory reporting under the Aged Care Act 1997

Published: Jan 19, 2016

Financial Issues Affecting Rural and Remote Aged Care Providers

At the end of May 2015, the Assistant Minister for Social Services, Senator the Hon Mitch Fifield, asked the Authority to undertake a detailed and focussed study into the factors influencing the financial performance of rural and remote aged care providers.

The study was requested to include residential, home care package, Multi-Purpose Services (MPS) and National Aboriginal and Torres Strait Islander flexible fund programme (NATSIFACP) providers operating in rural and remote locations across Australia, with a report to be delivered to the Government.

Read more:

Financial Issues Affecting Rural and Remote Aged Care Providers (.pdf)

Published: Jan 18, 2016

Landmark ACFI Ruling

Russell Kennedy recently acted for an approved provider in an appeal at the Administrative Appeals Tribunal of a decision by the Department of Social Services to downgrade the classification of a number of residents at its facility.

DLW Health Services had conducted pain management program using a contracted registered physiotherapist who would attend the facility around once a week. This physiotherapist would assess all the residents and complete directives and care plans. On the days the physiotherapist was not at the facility, the treatment was physically delivered by a physiotherapy assistant who had obtained a physiotherapy degree in India and was in the process of seeking registration in Australia. The assistant worked under the supervision of the registered physiotherapist in a manner in keeping with the Physiotherapy Code of Practice, which allows for a physiotherapist to delegate certain tasks after assessing the delegatee to be competent to perform those tasks.

Read more:

Russell Kennedy – Landmark Victory: Aged Care Provider Wins over DSS in ACFI Funding Dispute

Administrative Appeals Tribunal of Australia – DLW Health Services Pty Ltd and Secretary, Department of Social Services [2015] AATA 796 (13 October 2015)

Published: Dec 23, 2015

AACQA Quality Standard Newsletter – December 2015

The Australian Aged Care Quality Agency has released the December 2015 issue of their ‘Quality Standard’ newsletter.

Read more:

Quality Standard – December 2015 (.pdf)

Published: Dec 22, 2015

Information for Aged Care Providers – 1 January 2016 Special Edition

The Department of Health has released a new edition of its ‘Information for Aged Care Providers’ newsletter.

Information for Aged Care Providers – 1 January 2016 Special Edition (.pdf)

Published: Dec 21, 2015

Merry Christmas & Happy New Year

From all the staff at Management Advantage we would like to wish you a Merry Christmas and a safe and Happy New Year.

Thank you for your continued support in 2015 and we look forward to working with you all as we continue to develop Manad Plus even further in 2016.

We will be working over the holiday season, however we’ll be taking a well-deserved break on the following 3 days:

– Friday December 25th – Closed
– Monday December 28th – Closed
– Friday January 1st – Closed

This year at Christmas we have supported Médecins Sans Frontières and the Asylum Seekers Resource Centre Melbourne. We hope this can help both these organisations with their much-needed humanitarian work here and abroad, in thanks for all we have.

Published: Dec 21, 2015

Aged Care Online Services – Intermittent System Issues

Department of Human Services have published a communique regarding intermittent issues that have been experienced in the Aged Care Online Services system.

Read more:

Aged Care Online Services – Intermittent System Issues (.pdf)

Published: Dec 19, 2015

Manad Plus 2015 Help Desk Satisfaction Rating (99%)

Thank you to everyone that continues to let us know we provide great support when you use our help desk. We really appreciate the feedback.

When you call or email it’s nice to hear that our support team of Ash, Melaan, Roshni, Jacquie & Andy are providing you with great support and assistance that you value.

Our 2015 stats are at a 99% satisfaction rating!

Published: Dec 18, 2015

New Australian Government Funded Service Supports Carers

DoH have released a communique from DSS regarding the Carer Gateway.

Read more:

Department of Social Services communique – Carer Gateway (.pdf)

Published: Dec 17, 2015

Stocktake and Analysis of Commonwealth-funded Aged Care Workforce Activities

The Stocktake and Analysis of Commonwealth-funded Aged Care Workforce Activities Report includes 54 activities that received Commonwealth funding between 2011–12 and 2013–14 directly related to supporting the aged care workforce.

Read more:

Stocktake and Analysis of Commonwealth-funded Aged Care Workforce Activities – final report (.pdf)

Published: Dec 17, 2015

Annual and Lifetime Caps

DoH have released communiques that explain in further detail the provisions relating to the annual and lifetime caps, and responds to some general questions about the capping arrangements.

Read more:

Annual and lifetime caps – residential care (.pdf)

Annual and lifetime caps – home care packages (.pdf)

Published: Dec 16, 2015

Government to Clamp Down on ACFI Claims

Media Release: 16 December 2015

A stronger compliance regime, including tough new fines, and better-targeting of funding will be introduced to protect the integrity of Australia’s residential aged care sector and the thousands of passionate providers delivering older Australians high quality care every day.

Minister for Aged Care Sussan Ley today announced that, for the first time, fines would be introduced for aged care providers caught making repeated false claims under the Government’s $10.6 billion Aged Care Funding Instrument (ACFI), which directly subsidises providers to deliver care services for residents based on their level of need.

Read more:

Stronger Compliance to Protect Integrity of Aged Care Sector (.pdf)