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Published: Dec 7, 2018

Information for Aged Care Providers – Issue #2018/22

In this issue:

• New Aged Care Quality Standards
• New Aged Care Quality and Safety Commission
• Free online pain course for health professionals

Home care:

• Home care packages and the NDIS

Read more:

Information for Aged Care Providers – Issue 2018/22 (.pdf)

Published: Dec 7, 2018

UPDATE: Further advice on limited registration – ACFI 12.4a and 12.4b

The department has considered the concerns of peak sector and allied health representatives regarding its recently published information about allied health professionals with ‘limited’ registration and pain management services under ACFI 12.4a and 12.4b.

In summary, allied health professionals with ‘limited’ registration will be eligible to provide pain management services under ACFI 12.4a and 12.4b provided that they are:

• operating within their scope of practice
• being supervised according to the terms of their registration.

Read more:

Further advice on limited registration – ACFI 12.4a and 12.4b

Department to consult sector on allied health professionals with limited registration providing complex health care services under ACFI 12.4a and 12.4b

Question 5 –Registration requirements for ACFI 12.4a and b

Published: Dec 5, 2018

2017-18 Report on the Operation of the Aged Care Act 1997 now available

The 2017-18 Report on the Operation of the Aged Care Act 1997 is now available to download on the GEN Aged Care Data website.

The report details the operation of Australia’s aged care system during the 2017–18 financial year as well as a snapshot of the system as a whole. It is delivered to Parliament each year by the Minister in accordance with section 63-2 of the Aged Care Act 1997.

Read more:

2017-18 Report on the Operation of the Aged Care Act 1997 now available

2017–18 Report on the Operation of the Aged Care Act 1997 (.pdf)

Infographics – ROACA key facts (.pdf)

Published: Nov 30, 2018

New Aged Care Quality Standards are in law

The new Aged Care Quality Standards (Standards) have been developed through significant consultation and co-design with the aged care sector. The Minister for Senior Australians and Aged Care, the Hon Ken Wyatt AM, MP has announced this important reform.

The new Standards have now been made in law and will take effect from 1 July 2019.

Read more:

New Aged Care Quality Standards are in law

Aged Care Quality Standards

Published: Nov 29, 2018

ACFI Complex Health Care – Pain management (12.3 and 12.4)

New information on Aged Care Funding Instrument (ACFI) 12 Complex Health Care pain management items has been added to the department’s website under ‘Frequently Asked Questions’.

This is in response to multiple questions about who qualifies as a health professional for the provision of these services.

It is expected that for the purposes of providing complex pain management treatments under ACFI items 12.4a and 12.4b allied health professionals will hold ‘general’ registration issued by the National Board for their profession.

It is important to note the health professional providing the treatment must be acting within their scope of practice. This means they must only provide treatment which they are qualified to provide.

Read more:

FAQ – ACFI 12 Complex Health Care – Pain Management

Published: Nov 29, 2018

ICYMI: Aged Care & Healthcare in the News – 29 Nov 2018

In Case You Missed It – Below are links to recent articles on Aged Care and Healthcare that may be of interest:

Who’s watching? South Australia to debate making CCTV option for all aged care residents

Should Aged Care Workers Be Allowed To Attend Resident Funerals?

Deadly legionella bacteria detected in 170 Queensland hospitals and aged care centres

Govt adds new safeguards to My Health Record

Senate forces My Health Record opt-out extension

‘There’s no personal care for her’: Life for a 102-year-old in Bupa aged care

Bill offers opportunity to ‘opt in’ for CCTV in residents rooms

Royal commission leads to spike in complaints

Resident medication issues raised with Minister

ACFI update challenges pain management practices

Breaking Royal Commission news heard at ITAC 2018

Providers asked to give a five-year history of cases of poor care

Published: Nov 29, 2018

Royal Commission Update (29 Nov 2018)

The Royal Commission will hold a preliminary hearing in Adelaide in December 2018.

The Commission has written to the 100 largest providers of age services nationally asking them to submit a range of information by 7th January.

All other service providers will be asked to submit information at a later date in February.

Some of the questions asked:

• Since 1 July 2013, have there been any occasions when your service or outlet has provided substandard care, including mistreatment and all forms of abuse?
• Since 1 July 2013, has your service or outlet received any complaints or had complaints made about them in relation to substandard care, including mistreatment and all forms of abuse?
• Since 1 July 2013, what (if anything) has your service or outlet done: (a) to ensure that the services it provides are of high quality and safe?
• As at 30 June 2018, did your service or outlet provide services to people younger than 65?
• Does your service or outlet experience difficulties in accessing health care for care recipients?
• What further changes (if any) could your service or outlet make to provide services of higher quality and greater safety and to improve individual outcomes?

Read more:

23 NOV 2018 – Royal Commission into Aged Care Quality and Safety – Letter (.pdf)

NOTE:

Manad Plus users should be able to find a lot of this data easily if you have been documenting everything, see:

• Feedback (Complaint records)
• Adverse Events (Incident records)
• Personnel Courses & Personnel Communication
• Continuous Quality Improvement (CQI) Plans
• ACFI
• Audits
• Case Conference
• Maintenance
• Birthday Report

Published: Nov 28, 2018

New Quality Standards for Better Aged Care

New single Aged Care Quality Standards will empower senior Australians and ensure responsibility and accountability for their care, as the Morrison Government implements the most significant changes to quality standards in two decades.

The boards and governing bodies of aged care providers will be clearly accountable for every one of their consumers’ safety and quality of care.

Providers delivering clinical care will be mandated to maintain quality clinical frameworks including infection control, open disclosure to consumers, their families and representatives, and minimising the use of restraint.

Quality care provision will be paramount, with aged care providers required to prove their care and services are safe, effective and focussed on their consumers, including through unannounced visits.

Read more:

New Quality Standards for Better Aged Care (.pdf)

Published: Nov 28, 2018

ACFA Respite Review report now available

The Aged Care Financing Authority (ACFA) report on the review into respite care is now available online.

Read more:

ACFA Respite Review report now available

ACFA’s Report on respite for aged care recipients (.pdf)

Published: Nov 27, 2018

Powerful New Aged Care Quality and Safety Commission

A new era in Australian aged care is beginning, with legislation passing Parliament to establish the nation’s first, independent Aged Care Quality and Safety Commission.

The unified new Commission will begin operations on 1 January 2019, with funding of almost $300 million over four years, including an additional $48.2 million to expand monitoring, secure aged care quality and employ a network of dozens of additional senior compliance officers.

The Commission will be underpinned by a new aged care Charter of Rights and is set to enforce a new, single set of Quality Standards, the first upgrade of standards in 20 years.

The Commission will integrate and streamline the governance roles of the current Aged Care Complaints Commissioner and the Australian Aged Care Quality Agency creating a new one stop shop. From January 2020, it will also enforce the Department of Health’s aged care licensing responsibilities.

Read more:

Powerful New Aged Care Quality and Safety Commission (.pdf)

Published: Nov 23, 2018

Industry alert: emergency planning for aged care services

The high-risk season for major Australian weather events and bushfires is approaching. It is important that all aged care providers are well prepared and able to respond to emergency events.

Maintaining quality care under these circumstances requires effective emergency risk management and planning.

Read more:

Industry alert: emergency planning for aged care services

Risk Management for Emergency Events in Aged Care

Published: Nov 23, 2018

Information for Aged Care Providers – Issue #2018/20-21

In these issues:

• Ministerial launch of OPAN’s training videos and framework – 15 November
• Webinar: updates on My Aged Care operations and Aged Care Quality Standards – recording now available
• Aged Care Workforce Strategy released
• Aged Services Industry Reference Committee announced
• Have your say – dementia services survey – closing soon

Home Care:

• New requirements for home care information for the service finder
• GST and home care
• Reminder: Mandatory publication of home care pricing information by 30 November 2018

Residential Care:

• ACFI Complex Health Care – Pain management (12.3 and 12.4)

Read more:

Information for Aged Care Providers – Issue 2018/20 (.pdf)

Information for Aged Care Providers – Issue 2018/21 (.pdf)

Published: Nov 20, 2018

Carer Gateway regional delivery partner grant opportunity and online industry briefing

The Minister for Families and Social Services, the Hon Paul Fletcher MP, and the Assistant Minister for Social Services, Housing and Disability Services, the Hon Sarah Henderson MP, have announced the Carer Gateway regional delivery partners grant opportunity to establish a new service delivery network for carers.

Read more:

Carer Gateway regional delivery partner grant opportunity and online industry briefing

Published: Nov 6, 2018

The New Accreditation Standards

The Aged Care (Single Quality Framework) Reform Act 2018, which lays the foundation for the introduction of the new Aged Care Quality Standards, was passed by Parliament.

Now that this has occurred, we will be adding these new references (Standards and Outcomes) to an updated version of Manad Plus v5.6 before the end of the year.

This will allow those who wish to start creating their own internal Audit tools (in preparation of 1 July 2019) to map your templates to the new Outcomes. You will also be able to map these to your Meetings and CQI Plans.

We discussed at our most recent User Group Meetings the many features and areas already available in Manad Plus where you can start recording data (if not already using these features) to support the new July-2019 outcome requirements. Such has:

• Documenting choice in assessments
• Tracking of individual consumer schedules and completion of these task in the Organiser
• Recording consumer involvement and/or authorisation in assessment/care plan creation
• Case Conferences
• Tracking and managing Risks
• Documenting Feedback correctly
• Linking key events/data to your CQI Plan

If you were not able to attend the User Group Meetings or are still unsure of the current features available to you and your staff that will assist in the outcome requirements commencing next year then please call (1300 62 62 32) and speak with your dedicated Manad Plus Client Manager, they will be able to take you through these key areas.

We are here to help and support all our users during this transition period to:

• align your various systems, policies and practices with the new standards and where Manad Plus can be used, and
• support your staff to understand the requirements of the new standards and how Manad Plus is best utilised.

Please don’t hesitate to get in touch with us if you have any questions or suggestions for new features you would like us to look at to support the upcoming changes.

NOTE:

The Australian Aged Care Quality Agency (AACQA) is also reviewing the self-assessment tools currently available on their website to assist approved providers with self-auditing of practices and processes against the Standards. A revised tool will be piloted to align with the new Aged Care Quality Standards and will hopefully be available on the AACQA website before the end of 2018 for everyone to access.

IMPORTANT:

Version 5.6 has now been available for a few months now, are you still yet to upgrade from v5.5? if you haven’t then please contact the Help Desk team to arrange for the latest version to be pushed out to your server, support@manad.com.au

Published: Nov 1, 2018

ICYMI: Aged Care & Healthcare in the News – 01 Nov 2018

In Case You Missed It – Below are links to recent articles on Aged Care and Healthcare that may be of interest:

Providers told to set up ‘war room’ as royal commission looms

Australians lack trust in aged care system

Report reveals aged care lacks trust and transparency

Work-life balance key to retaining aged care staff

You don’t need much money to be charged full freight in aged care

Aged care quality and safety commissioner appointed

Aged care costs: most opt for ‘pay as you go’

Inquiry recommends minimum RN requirement, funding review

Published: Oct 26, 2018

Information for Aged Care Providers – Issue #2018/19

In this issue:

• Macular Disease Foundation Australia digital training tools

Home Care:

• NATSIFAC Program – 2018-19 Home Care Expansion Grants round now open

Read more:

Information for Aged Care Providers – Issue 2018/19 (.pdf)

Published: Oct 24, 2018

New report into aged care a sign of things to come

The regulation of aged care in Australia is set to undergo a major review, as the Royal Commission into Aged Care looks at how to evolve towards a safer, more consumer-driven system that delivers high quality outcomes.

One of the Royal Commission’s key terms of reference is the findings and recommendations of previous relevant reports and enquiries. The release of another report into residential aged care facilities (Report) this week will further inform the Commissioners’ minds over the course of their enquiries.

The Report, released by the House of Representatives Standing Committee on Health, Aged Care and Sport (Committee), foreshadows some of the shortcomings in the aged care sector the Royal Commission may identify. It also gives some insight into the Committee’s current thinking on a number of service-related issues. The following recommendations in particular are relevant to the Royal Commission.

Read more:

New report into aged care a sign of things to come

Inquiry into the Quality of Care in Residential Aged Care Facilities in Australia

Published: Oct 24, 2018

New Era in Aged Care Begins with First Quality and Safety Commissioner Announced

Today marks a significant milestone in the journey towards a better, safer aged care system, with Australia’s first aged care quality and safety Commissioner appointed to lead the new and independent Aged Care Quality and Safety Commission.

Highly respected and experienced health sector leader Janet Anderson will oversee establishment of the Commission, as it prepares to start intensified compliance monitoring from 1 January 2019.

The new Commission will have a budget of almost $300 million over four years, employing dozens of additional senior compliance officers.

While the Royal Commission into the aged care sector undertakes its critical review, the formation of the Quality and Safety Commission highlights our Government’s absolute commitment to continuing reform.

The new Commission will immediately integrate and streamline the roles of the current Aged Care Complaints Commissioner and the Australian Aged Care Quality Agency.

From January 2020, it will also incorporate the Department of Health’s aged care compliance responsibilities.

Read more:

New Era in Aged Care Begins with First Quality and Safety Commissioner Announced (.pdf)

Published: Oct 19, 2018

Royal Commission into Aged Care Quality and Safety – Terms of Reference explained

In anticipation of the Commissioners releasing a scoping document which defines more precisely the areas the Commission will cover, Russell Kennedy has reviewed the Terms of Reference.

They have analysed each Term to assist providers to understand from a high level, what the Commission is likely to enquire into.

Read more:

Royal Commission into Aged Care Quality and Safety – Terms of Reference explained

Royal Commission into Aged Care – RK Terms of Reference Diagram (.pdf)

Published: Oct 19, 2018

Wellness and Reablement Report for CHSP providers

Under the terms and conditions of the Commonwealth Home Support Programme (CHSP) grant agreement, providers (except in Victoria) are required to submit an annual CHSP Wellness and Reablement Report to the department.

Providers must work towards embedding a wellness approach in their service delivery practices. However, the department is aware that providers are at different stages of implementation.

Read more:

Wellness and Reablement Report for CHSP providers