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Published: Mar 28, 2018

Nominations Call for Aged Care Quality Awards

Media Release: 28 March 2018

Nominations for the aged care 2018 Better Practice Awards open this weekend and Aged Care Minister Ken Wyatt AM is encouraging providers to enter and highlight innovation and excellence.

“Showcasing quality, safety and the application of new ideas is particularly important during this time of significant change in the aged care sector,” Minister Wyatt said.

“The Better Practice Awards are an ideal opportunity to honour and promote the effective programs, projects and initiatives that are underway to provide service excellence for senior Australians in care.

“The awards are also a great way to reward staff, management and organisations for the hard work they do.”

Read more:

Nominations Call for Aged Care Quality Awards (.pdf)

Published: Mar 28, 2018

ICYMI: Aged Care & Healthcare in the News – 28 March 2018

In Case You Missed It – Below are links to recent articles on Aged Care and Healthcare that may be of interest.

TWSThe Australian Nursing and Midwifery Federation (ANMF) takes the gloves off (again) to push for staff ratios in aged care with new TV and billboard campaign

HCStudy Shows Two Out Of Five Dementia Caregivers Suffer From Depression

AAACrisis in care for rapidly ageing Commonwealth populations

ACA‘Dad was pleading to die’: Alleged aged care horrors revealed

Published: Mar 27, 2018

Advice for providers: Federal Court ruling – ‘asset replacement charges’

On 2 March 2018, the Federal Court ruled that ‘asset replacement charges’ are not allowed under aged care legislation. This confirms the department’s position and previous advice. In summary, the ruling confirms:

• aged care legislation is an exhaustive scheme of all the fees that providers can charge consumers
• additional service fees can only be charged for ‘other’ care and services, i.e. other than the core care and services set out in the Quality of Care Principles 2014
• only amounts permitted under aged care legislation can be deducted from lump sum refundable deposits
• ‘asset replacement charges’ and similar fees are not permitted under aged care legislation.

Read more:

Advice for providers: Federal Court ruling – ‘asset replacement charges’

More information is available on the department’s website.

Published: Mar 26, 2018

Participate in the Aged Care Workforce Strategy Taskforce employee survey

The Aged Care Workforce Strategy Taskforce invites everyone working in aged care to participate in an employee engagement and enablement survey.

It only takes 15 minutes to complete and closes on 15 April 2018. Responses are completely confidential and anonymous.

The survey is being run by one of the Taskforce partners, Korn Ferry Hay Group, and the results will:

• inform and support the development of a workforce strategy
• provide benchmarks for organisational performance improvement.

Read more:

Participate in the Aged Care Workforce Strategy Taskforce employee survey

Register for the survey

Published: Mar 26, 2018

20 March 2018 Rate Updates (v5.5.53231.0)

During the past week the Department of Health released the 20 March 2018 rate updates.

As communicated via the previous eNews we have now finalised adding the rate updates to the next version of Manad Plus and it has passed testing.

We have prepared an update file (v5.5.53231.0) and already pushed this out to your server so this can be run as per your usual update process. Your IT Administrator will find the file in the Manad Plus ‘Updates’ folder. Please contact the Help Desk if you don’t believe you have received the file or are unable to run the update package.

Note: Finance Module users – there has also been a small update to the toolbar in the ‘Payments’ feature for both Receipts and Credit Notes. Please see the mini-Release Note which can be downloaded via the Help Centre on this small change. Follow the link below, log into the Help Centre Portal and scroll to the bottom of the page and under ‘Download’ you will see the .pdf file.

Link: Manad Plus – v5.5.53231.0 Mini-Release Note (1 MB)

Version 4 Users: If you are still running version 4, we have already manually run the v4 file update for many clients as per our previous rate update process.

Published: Mar 26, 2018

Manad Plus Mobile App

Our Android App has had an update. The iOS (Apple) App will receive one soon as well.

The current Manad Plus Mobile App versions are now:

• Google Play Store: 1.8.112.2

• iTunes App Store: 1.8.103.0

These are both compatible with the new desktop version v5.5.53231.0 or higher.

NOTE: If you are currently not using the Manad Plus Mobile App while ‘on the floor’ to:

• record charting information
• access resident details and life story
• log a progress note
• check care plan interventions required
• record attendance at activities
• …plus more!

Then please contact your Client Manager to enquire if you are already licenced to activate this or if you need to purchase a licence.

P: 1300 62 62 32

Published: Mar 26, 2018

Save the Date – Manad Plus User Group Meetings 2018

We are currently preparing a User Group Meeting to be held in both Sydney & Melbourne.

These will be held on:

Thursday 26th July 2018 (Sydney)
Friday 27th July 2018 (Melbourne)

Once we have confirmed the venues we will notify you of these as well as an agenda for the day.

If there is something you would like us to cover at the meeting then please let us know: support@manad.com.au

Published: Mar 26, 2018

Unannounced Accreditation Visits

Are you concerned about unannounced accreditation visits?

You shouldn’t be if you’re using Manad Plus to its full capacity. We have a number of features that allow you to always be on top of each outcome and keep track of where you are up to. The main feature for this is your ongoing Continuous Quality Improvement Plan (CQI). This feature allows you to easily track and report on what improvements you are working on and are still ‘Pending’ completion, what has been finalised and ‘Completed’ and which improvements have been ‘Evaluated’ post-completion to ensure they are still working as intended.

To further assist with your compliance with the Standards there is also the Audits feature to conduct your own self-audits on how you are performing against each outcome. Results from the audits and new tasks can then be linked back to your CQI Plan to implement or you can take the results to the Meeting feature by creating ‘Discussion Items’ to add to your Agenda(s).

If you don’t believe you are using these features and Manad Plus to its fullest capacity and want to ensure you stay on top of your accreditation then please contact your dedicated Client Manager to discuss your needs.

You can easily set up a training session (either online or onsite) to ensure you are always compliant and on top of each outcome, no matter who comes knocking on the door!

Published: Mar 26, 2018

ICYMI: Aged Care & Healthcare in the News – 26 March 2018

In Case You Missed It – Below are links to recent articles on Aged Care and Healthcare that may be of interest.

Australian Ageing Agenda:

Change in psychotropic prescribing among residents

Creating rehab in any setting imaginable

Spot check accreditation audits legislated

Published: Mar 23, 2018

Message from DHS: Quarterly Review March 2018

Attached is a communique from the Department of Human Services.

Read more:

DHS Provider Communique: Quarterly Review March 2018 (.pdf)

Published: Mar 21, 2018

My Aged Care Learning Environment

The department has engaged CIT Solutions to build a single platform for all My Aged Care training. The My Aged Care Learning Environment (MACLE) will allow the My Aged Care workforce to:

• strengthen their skills and knowledge
• build on the capabilities related to their My Aged Care role
• undertake accredited and non-accredited learning experiences.

The department and CIT Solutions will hold co-design workshops across metropolitan and regional Australia between 24 April and 23 May 2018.

Read more:

My Aged Care Learning Environment

Published: Mar 20, 2018

20 March 2018 Rate Updates

Yesterday afternoon the Department of Health released the 20 March 2018 rate updates.

We are currently working on adding these rate updates into the next version update of Manad Plus. Once completed and the version they are in has passed testing we will prepare an update file and push this out to your server so this can be run as per your usual update process.

The upgrade file should be available for Version 5 users to run on Monday 26th March. We will notify everyone again once we have confirmed the exact version number (v5.5.53XXX).

Version 4 users, we will manually run the v4 file update as per our previous rate update process once its version has also passed testing.

Note:

• The MPIR applicable to ‘refund periods’ will increase from 5.72% to 5.77% for the period of 1 April 2018 to 30 June 2018
• The Base Interest Rate remains unchanged at 3.75%
• Maximum Basic Daily Fee – Standard Resident contribution (includes respite residents) up to $50.16

Read more:

Indexation rates for Residential Aged Care and Home Care Packages and changes to the Maximum Permissible Interest Rate (MPIR)

Schedule of Fees and Charges for Residential and Home Care from 20 March 2018 (.pdf)

Schedule of Fees and Charges for Pre 1 July 2014 Residents from 20 March 2018 (.pdf)

Schedule of subsidies and supplements from 20 March 2018 (.pdf)

Published: Mar 20, 2018

IMPORTANT: Manad Plus v5.6 Update

Please note the next minor version update of Manad Plus (v5.6) will now require Microsoft .NET Framework 4.7.1 to be installed.

Please notify your IT Administrator so they can prepare for this next time they are planning updates to your infrastructure. We have not set a release date yet for v5.6 so they can add this to their usual planning of Windows updates over the coming months, if it is not already installed.

(NOTE: this is not required for the upcoming rates update.)

See: Microsoft .NET Framework 4.7.1

Supported Operating Systems:

• Windows 7 SP1 (x86 and x64)
• Windows 8.1 (x86 and x64)
• Windows 10 Anniversary Update (x86 and x64)
• Windows 10 Creators Update (x86 and x64)
• Windows Server 2008 R2 SP1 (x64)
• Windows Server 2012 (x64)
• Windows Server 2012 R2 (x64)
• Windows Server 2016 (x64)

As always, if your IT ever have any questions then please email these to support@manad.com.au.

Published: Mar 20, 2018

Information for Aged Care Providers – Issue #2018/4

In this issue:

• How the My Aged Care Provider and Assessor Helpline (1800 836 799) can help you

• Webinar – updates on My Aged Care operations and draft Aged Care Quality Standards

Residential Care:

• Unannounced re-accreditation audits to start from 1 July 2018

Home Care:

• New letter to prompt consumers to start home care package research

Read more:

Information for Aged Care Providers – Issue 2018/4 (.pdf)

Published: Mar 17, 2018

Taking action: Strengthening aged care homes quality compliance

Media Release: 17 March 2018

From today, unannounced quality and safety audits will come into force across all Australian residential aged care homes, as the Turnbull Government builds on its aged care reforms.

The Aged Care Minister, Ken Wyatt AM, said enactment of the Australian Aged Care Quality Agency Legislation Amendment (Unannounced Reaccreditation Audits) Principles 2018 means homes will no longer be given notice of the date of their re-accreditation audit.

“Our commitment to safe, high-quality care is non-negotiable and I am sure is shared by all Australians,” said Minister Wyatt.

“These changes will strengthen the oversight of aged care services to provide greater assurance that standards of care are consistently maintained, not just at re-accreditation times”.

“While the vast majority of Aged Care homes provide excellent service all year, this reform is designed to give residents and their families’ greater confidence in care delivery.”

Minister Wyatt signalled the Government’s intention to introduce unannounced re-accreditation audits by the Australian Aged Care Quality Agency when he released the Review of National Aged Care Quality Regulatory Processes last October. This enhancement to the audit system was a key recommendation.

Read more:

Taking action: Strengthening aged care homes quality compliance

More information on unannounced re-accreditation audits can be found on the Department of Health website at https://agedcare.health.gov.au/ensuring-quality

Information can also be found at the Quality Agency website https://www.aacqa.gov.au/providers/news-and-resources/moving-to-unannounced-audits

The Quality Agency publishes accreditation and compliance decisions and resident feedback results on its website www.aacqa.gov.au

The report on the Review of National Aged Care Quality Regulatory Processes can be found at https://agedcare.health.gov.au/quality/review-of-national-aged-care-quality-regulatory-processes-report

Published: Mar 14, 2018

ICYMI: Aged Care & Healthcare in the News – 14 March 2018

In Case You Missed It – Below are links to recent articles on Aged Care and Healthcare that may be of interest.

Australian Ageing Agenda:

Workforce strategy: what the aged care sector is telling taskforce

Revamp would cut aged care funding: analysis

Lack of training leaves gaps in oral healthcare

Call to empower care staff in monitoring skin integrity

Hello Care:

Senate Inquiry Hears Need For Camera In Aged Care Homes

Silent Disco: Relieving Symptoms Of Dementia

Aged Care Has Been Set Up “Around The Notion Of Guilt”

Growing Expectations In Aged Care: “Overcooking” Quality And Making Complaints

Why Aged Care Providers Should Care About Social Media

Aged Care Guide:

Primary school program helps create dementia-friendly communities

Aged care ratios: the right call?

Healthcare IT News:

Australian FHIR innovation a frontrunner as the US government looks to standardise health data exchange

Global digital health network announced as Australia takes a lead role in international collaboration

Other:

Microsoft – Healthcare is getting safer, smarter and more secure with HP’s new lineup of Windows 10 devices

SBS News – Australian 99-year-old swimmer ‘delighted’ after smashing world record

Published: Mar 14, 2018

New, comprehensive voice for aged care skills and workforce planning

Media Release: 14 March 2018

An Industry Reference Committee (IRC) is being formed to tackle critical skills and workforce issues identified by the Turnbull Government’s Aged Care Workforce Strategy Taskforce.

The new IRC will include consumer advocates, peak industry bodies and employer and employee representatives.

The IRC will be established by the Australian Industry and Skills Committee (AISC) to review and develop national competency standards for aged care vocational training and will help facilitate any required education and training reforms.

The Strategy Taskforce is being led by John Pollaers, who is also Chair of the AISC.

Read more:

New, comprehensive voice for aged care skills and workforce planning (.pdf)

Published: Mar 9, 2018

ACFA Respite Care Consultation – invitation to provide feedback

The Aged Care Financing Authority is seeking views on the:

• increasing use of respite care
• appropriateness of the current arrangements.

The consultation paper is open for comment until 5pm Friday 13 April 2018. You can access the consultation paper on ACFA’s website.

Read more:

ACFA Respite Care Consultation – invitation to provide feedback

Published: Mar 6, 2018

Federal Court Decision in Regis Aged Care Case

Media Release: 06 March 2018

The Federal Court handed down a decision on 2 March 2018, to disallow Regis Aged Care from levying an “Asset Replacement Charge” on aged care residents.

This ruling confirms the Department of Health’s interpretation of the relevant legislation.

The decision is a reminder to aged care providers to ensure that they adhere to the legislation in regards to fees charged to residents.

An information sheet regarding the legislation can be found at the Department of Health’s website.

The Department notes the Federal Court’s decision has a 28-day appeal period.

Read more:

Federal Court Decision in Regis Aged Care Case (.pdf)

Published: Mar 5, 2018

Integrated Carer Support Service

On 5 March 2018, the Australian Government announced funding of an additional $85.6 million over four years for the introduction of new services for carers.

This will provide carers with access to new early intervention supports and services to improve carers well-being and long-term outcomes.

Read more:

Integrated Carer Support Service

Supporting Carers